- Assure high quality of finished product
- Manage all laboratory activity and provide assitance to employees under direct supervision
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- Plan, organize and ensure training for all laboratory employees
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- Encourage communication between employees and ensures good team spirit
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- Immediately address any incidents / accidents in the workplace which causes harm or injury to personnel or the environment
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- Participate in establishing selection criteria for new laboratory employees, and oversee interviews of potential candidates
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- Actively collaborate with other U.S. Quality staff
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- Provide technical support to sales, manufacturing, field technical, and other internal collaborators
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- Ensure laboratory work areas are always clean, organized and safe. Lead local laboratory 5S efforts
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- Ensure that all laboratory equipment function properly and safely, within the laboratory equipment calibration program
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- Define and standardize tests, methods and instructions for the laboratory
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- Maintain Quality Assurance database(s), perform trend analysis, and report on quality performance monthly
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- Plan and ensure round-robin testing in collaboration with other SOPREMA plants
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- Monitor and control Quality Assurance laboratory budget / spending
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- Participate in the preparation of the annual Quality Assurance laboratory budget
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- Manage GPAO operations, including managing product bill of materials at the plant level and approving vendors
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- Manage supplier qualification program, including preparing and updating Raw Materials Schedule of Conditions and Supplier Claims
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- Monitor and expedite resolution of non-conformities, corrective actions and preventive actions
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- Manage all customer claims related to product performance and manufacturing defects
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- Travel for job site inspections, as needed
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- Serve as point of contact for Codes and Approval agency audits (Miami-Dade; UL; FM; etc.)
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- Develop and implement ISO 9001 procedures, and ensure continuous improvement to such system
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- Act as Management Representative, and ensure plant certification to the ISO 9001 standard; support representative for ISO 14001 and OSHAS 45001
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- Participate in and/or leads internal Quality audits at various North American SOPREMA plants (travels as requested)
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- Represent the plant at corporate Quality meetings and during external quality audits
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- Support new product development and product optimization studies, including conducting and reporting on Production trials, and providing quality data to assist in updates of technical literature
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- Plan and perform laboratory tests to verify conformity of raw materials and finished products to specifications
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- Define and update inspection plans for raw materials, in-process product and finished product
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- Ensure review of vendor certificates and laboratory inspection reports on raw materials
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- Oversee release of raw materials for Production
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- Downgrade raw materials and finished product deemed unsatisfactory, and recommend corrective actions to the Plant Manager
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- Plan, coordinate, implement and monitor performance to ensure continuous production of products consistent with established standards
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- Develop and analyze data and product specifications to determine present standards and establish proposed quality and reliability expectancy of finished product
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- Review production inspection reports and laboratory inspection reports on finished products
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- Oversee releases of finished product for shipping
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- Ensure the systematic inspection of finished products inventoried for six (6) months or more
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- Ensure timely inspection of finished products returned to the plant
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- Actively collaborate daily with Production, including participation in Production meetings
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- Investigate issues relating to Quality problems that arise from plant equipment problems & report findings to Plant Manager
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- Plan and perform supplemental laboratory analysis, as needed, and inform Manager, Plant Manager or other collaborators of results in a timely manner
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- Recommend technical or organizational enhancements in an effort to continuously improve product quality
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