Quality Assurance Analyst

Excelraise, LLC is a leading provider of full-service IT solutions and a talent management company headquartered in Denver, CO. At Excelraise, we specialize in IT staffing solutions tailored for government and federal clients across the USA.

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Excelraise, LLC is seeking a Quality Assurance Analyst – Project Lead for our client at Research at 300C Outlet Pointe Blvd, Columbia, SC 29210

Note:

South Carolina Housing (SC Housing) is seeking an experienced Quality Assurance Analyst – Project Lead to lead data mapping, software QA, and business process improvement activities during the final phase of a software implementation. Candidates must have 6+ years of QA, data mapping, and business process testing experience, along with 3+ years of State Government, Emphasys, and HDS experience. Strong experience in software issue tracking, vendor coordination, process documentation, and preparing Statements of Work, Change Orders, and Software Modification Requests is required. This is a 12-month fully onsite contract in Columbia, SC, and candidates must be current South Carolina residents.

Key Responsibilities:

• Lead business process reviews, data mapping, and software QA analysis.
• Identify software issues, track helpdesk tickets, and coordinate resolutions with vendors.
• Recommend process improvements, procedure updates, and software modifications.
• Coordinate with project managers, vendors, stakeholders, and subject matter experts.
• Prepare Statements of Work, Change Orders, Software Modification Requests, presentations, and reports.
• Develop documentation and training materials for updated business processes.
• Identify software pain points and improve internal procedures and consumer satisfaction.

Qualifications:

• 6+ years of Quality Analyst experience.
• 3+ years of State Government experience.
• 3+ years of Emphasys and HDS experience.
• 6+ years of Data Mapping experience.
• 6+ years of Business Process Testing and Improvement experience.
• 6+ years of Process and Procedure Documentation experience.
• 6+ years of experience preparing Statements of Work, Change Orders, and Software Modification Requests.
• Strong communication, analytical, problem-solving, and stakeholder management skills.
• High School education required; no certifications required.
• Current South Carolina residency required; no relocation allowed.
• Must work fully onsite in Columbia, SC.