Quality Assistant

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Job Summary

The Quality Assistant supports the Quality Department by managing the internal Non-Conforming Product Program and assisting with quality and food safety compliance through internal audits, documentation, and recordkeeping.

Hourly rate: $18/hour

Duties and Responsibilities

• Collect and document all pertinent information related to non-conforming product placed on hold, including samples, photographs, and additional details.
• Review non-conforming product with the Quality Manager and other relevant personnel and conduct additional investigation as needed, including communicating with Production employees and Managers.
• Physically identify, disposition, and move material from the Non-Conforming Product (NC) Area following approved instructions.
• Electronically disposition material in the ERP system, which may include releasing or blocking product, adjusting quantities, deleting inventory records, and making other approved system updates.
• Create and distribute quality investigation packets to the appropriate Department Manager.
• Conduct monthly food safety and site security audits in accordance with established procedures and checklists.
• File and maintain cleaning records for each production department.
• Maintain accurate and organized quality records and documentation.
• Communicate quality or food safety concerns to the Quality Manager or appropriate department personnel.

Education and Experience

• High school diploma or GED required.
• 0–3 years of experience in quality, food safety, manufacturing, or a similar environment preferred but not required.

Skills

• Intermediate to advanced computer operation and typing skills.
• Proficiency with computer systems and web-based software, including ERP systems and Microsoft Office programs, particularly Word and Excel.
• Basic knowledge of quality control and/or quality assurance procedures preferred.
• Ability to prioritize tasks and manage multiple projects simultaneously while maintaining a high degree of accuracy.
• Strong attention to detail, organization, and critical-thinking skills.
• Ability to make timely decisions and follow established procedures.
• Ability to read, write, and communicate effectively in English.
• Bilingual proficiency in Vietnamese and/or Spanish is an advantage.
• Ability to use and read basic measuring devices, such as rulers and pi tape, as needed.
• Ability to work effectively with employees and managers across multiple departments.

Physical Requirements

• Lift and carry up to 25 pounds.
• Frequently bend, reach, push, and pull.
• Spend approximately 50% of the workday standing and walking and 50% sitting and working at a computer.
• Work around moving industrial equipment in a manufacturing environment while wearing required PPE.

Travel Requirements

• None
• This is a primarily on-site, office-based position, with duties performed at the designated work location.