Develop comprehensive test strategies, test plans, test cases, and test scripts for Genesys Cloud CX and Dynamics 365 solutions. Participate in Agile ceremonies, including sprint planning, backlog refinement, daily stand-ups, and retrospectives.
Numbers & Facts
Location
Atlanta, GA (Remote)
Description
Develop comprehensive test strategies, test plans, test cases, and test scripts for Genesys Cloud CX and Dynamics 365 solutions.
5+ years of Quality Assurance and Software Testing experience.
2+ years working on Contact Center, CRM, or Customer Service platforms.