Quality Analyst Home Health, Lead Assistant Manager

Salary range is $60,100 - $98,700 plus bonus

For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits

The posted range is the hiring range for this role - a subset of the broader range available to employees over time - and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate''s skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process.

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.

EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL's Human Resources team, as well as our hiring managers.

• Registered Nurse with a license in good standing in the state that you reside
• 7 plus years of home health experience
• Previous auditing experience
• OASIS certification and/or coding certification preferred

Knowledge and Skills:

Experience, or equivalent, coding or auditing of Home Health OASIS and non-OASIS claims

• Ability to review SOC/ROC/Recert assessments to ensure appropriateness, completeness, and compliance with federal and state regulations and organization policy
• Ability to ensure appropriate ICD-10 coding and sequencing as it relates to the patient's medical condition
• Knowledge of CMS/Chapter 7 Home Health Coverage Guidelines, National Coverage Guidelines, and HH PPS Reimbursement
• Ability to pinpoint, extract, and use record information to cite issues related to the overpayment
• Assists the program/team in returning client overpayments and achieving internal revenue goals
• Superior clinical auditing and monitoring skills
• Excellent decision-making skills and sound judgement
• Thorough understanding of medical terminology and human physiology
• Strong technical knowledge and ability to learn new systems quickly
• Excellent verbal and written communication skills
• Ability to mentor and instruct through audits
• Strong organizational skills and high attention to detail
• Demonstrated flexibility and adaptability
• Ability to work in a team environment and independently as needed
• Working knowledge of Microsoft Excel
• Responsible for reviewing the accuracy and consistency of clinical auditors to ensure audits are appropriately marked for findings and no findings
• Assist in mentoring clinical auditors
• Recommend process changes to improve quality and performance
• Provide root cause analysis on errors
• Provide updates to training and user manuals
• Communicate with peers and management
• Performance Management: achieves productivity and quality goals
• Teamwork: responds timely to emails and meeting requests; actively participates in discussions, providing suggestions of improvement or volunteers when needed
• Continuous Improvement/Education actively participates with team to ensure alignment and sustained results; attends training (assigned or self-initiated) to improve performance or capitalize on new overpayment trends; keeps up with CMS, OIG, and other publications related to our business
• Will perform other duties as assigned
• Responsible for reviewing the accuracy and consistency of clinical auditors to ensure audits are appropriately marked for findings and no findings
• Assist in mentoring clinical auditors
• Recommend process changes to improve quality and performance
• Provide root cause analysis on errors
• Provide updates to training and user manuals
• Communicate with peers and management
• Performance Management: achieves productivity and quality goals
• Teamwork: responds timely to emails and meeting requests; actively participates in discussions, providing suggestions of improvement or volunteers when needed
• Continuous Improvement/Education actively participates with team to ensure alignment and sustained results; attends training (assigned or self-initiated) to improve performance or capitalize on new overpayment trends; keeps up with CMS, OIG, and other publications related to our business
• Will perform other duties as assigned