Quality Administrator - Operations

Duties & Responsibilities:

• Investigate and review returned products, current inventory, and work-in-process (WIP) materials for nonconformances based on Nonconformance Reports (NCRs) and engineering specifications.
• Present investigation findings and recommendations during Material Review Board (MRB) meetings for disposition decisions.
• Document, track, and maintain nonconformance investigations, corrective actions, and related records.
• Maintain and update records in the business and quality management software.
• Utilize business and quality management software tools to support investigations and analysis.
• Quarantine nonconforming products within business systems and ensure physical segregation in designated quarantine inventory areas in a timely manner.
• Inspect products to verify compliance with specifications and quality standards.
• Submit changes to quality procedures and work instructions as needed.
• Ensure compliance with quality processes and procedures.
• Document quality meeting decisions, dispositions, and action items in business and quality systems.
• Provide training and support to Quality and Manufacturing personnel as needed.
• Lead or participate in internal, supplier, customer, and regulatory quality audits as assigned.
• Assist with product rework and containment activities as required.
• Work with Engineering to determine the disposition of nonconforming products.
• Participate in continuous improvement initiatives to enhance quality and operational effectiveness.
• Perform additional duties and responsibilities as assigned to support business objectives.

Qualifications:

• Strong attention to detail and commitment to accuracy.
• Well organized with the ability to manage multiple priorities effectively.
• Experience using inspection and measurement equipment, such as microscopes and comparators, preferred.
• Strong interpersonal, communication, and teamwork skills.
• Ability to prioritize tasks and work with a sense of urgency.
• Proficient computer, math, and reading comprehension skills.
• Proficient in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Strong written and verbal communication skills, including technical writing and documentation.

Competitive Pay & Benefits:

• Paid vacation and 11 paid holidays
• Medical, dental, life, and disability insurance
• HSA and FSA accounts
• 401k with company matching and profit sharing
• Tuition reimbursement