QSR Operations Director

RESSCO Capital, LLC is looking for an experienced QSR Operations Director to oversee the operations of multiple Subway locations in Southeast Michigan. The ideal candidate is a strong multi-unit leader who excels in coaching teams, improving operations, and driving sales growth.

Location: Multiple locations in Michigan

Key Job Responsibilities

• Oversee daily operations of multiple restaurants within the assigned geographic area
• Train, coach, and support managers and staff to meet performance and service standards
• Ensure compliance with all food safety, cleanliness, and health regulations as outlined by Subway and the state
• Drive sales growth and profitability using performance reports and KPIs
• Recruit, train, and develop shift leaders, assistant managers, and restaurant managers
• Conduct regular store visits to assess operations and implement improvements
• Support local and national marketing initiatives
• Collaborate with ownership and fellow district managers to share best practices
• Completed the University of Subway training requirements

Key Job Qualifications

• 3-5+ years of multi-unit operational management experience in QSR or hospitality
• High school diploma required; bachelor's degree preferred
• Demonstrated ability to hire, train, and develop staff 
• Strong leadership, communication, and problem-solving skills
• Proven ability to manage P&L, analyze performance metrics, and achieve targets
• Ability to manage multiple priorities in a fast-paced environment
• Valid driver’s license and ability to travel between store locations
• Ability to stand, walk, bend and perform in-store tasks as needed (up to 30 lbs lifting)

Benefits

• Competitive salary
• Performance-based bonuses
• Mileage reimbursement
• Opportunities for career growth and professional development