The QA/QC Manager is responsible for developing, implementing, and managing Kent Companies' quality assurance and quality control program for commercial concrete construction projects, with a primary focus on Mission Critical (Data Centers), Tilt-Wall, Manufacturing, and Light Industrial construction. This role ensures all concrete work meets contract requirements, owner specifications, engineering standards, and applicable ACI, ASTM, and IBC requirements while supporting safe, efficient, and profitable project execution. The QA/QC Manager partners with Operations, Project Management, Superintendents, Estimators, and Field Leadership to establish quality expectations before construction begins and maintain those standards throughout every phase of the project. This position drives continuous improvement through proactive inspections, documentation, training, root cause analysis, and accountability.
Duties and Responsibilities
- Exercise independent judgment and professional expertise to identify quality risks, resolve field issues, and make recommendations that support successful project delivery.
- Develop, implement, and maintain project-specific Quality Control Plans in accordance with owner requirements, contract documents, and company standards.
- Ensure all concrete construction activities comply with project specifications, structural drawings, ACI, ASTM, PCI, OSHA, and applicable building code requirements.
- Collaborate with Project Managers, Superintendents, Layout Engineers, and Foremen during preconstruction to identify quality expectations, critical tolerances, inspection requirements, and potential constructability concerns.
- Lead project pre-pour meetings to verify readiness, placement sequencing, quality expectations, manpower, equipment, testing requirements, and contingency planning.
- Perform routine field inspections during all phases of construction including:
- Site preparation
- Excavation and subgrade preparation
- Formwork installation
- Reinforcing steel placement
- Embedded items and anchor bolt installation
- Post-tension components
- Concrete placement and consolidation
- Finishing operations
- Joint installation
- Curing methods
- Final surface quality
- Verify layout accuracy, dimensions, elevations, floor flatness/floor levelness (FF/FL), slab tolerances, and structural concrete tolerances before concrete placement.
- Oversee quality control of Tilt-Wall construction, including panel forms, reinforcing placement, reveal installation, architectural finishes, embeds, lifting inserts, brace connections, panel casting, erection tolerances, and final alignment.
- Ensure compliance with stringent quality requirements for Mission Critical/Data Center projects where structural precision, schedule adherence, and documentation are essential to client success.
- Monitor concrete mix designs, placement methods, weather conditions, curing procedures, and protection measures to ensure optimum concrete performance.
- Coordinate and oversee third-party testing agencies performing:
- Concrete sampling and testing
- Compression testing
- Reinforcing inspections
- Post-tension inspections
- Welding inspections
- Soil density testing
- Anchor testing
- Specialty inspections as required
- Review inspection reports and testing results, ensuring deficiencies are promptly addressed and corrective actions are implemented.
- Manage Non-Conformance Reports (NCRs), quality observations, corrective action plans, and root cause investigations through resolution.
- Lead quality investigations and recommend process improvements that reduce rework and improve operational efficiency.
- Coordinate mock-ups, first-placement inspections, and benchmark installations to establish project quality standards before production work begins.
- Maintain comprehensive quality documentation including inspection reports, testing records, concrete placement logs, pour checklists, corrective actions, RFIs, redline drawings, and turnover documentation.
- Conduct periodic quality audits across active projects to verify compliance with company standards and identify opportunities for continuous improvement.
- Partner with Operations Leadership to evaluate recurring quality concerns and implement standardized best practices across all projects.
- Train and mentor Project Managers, Superintendents, Foremen, Layout Engineers, and field personnel on company quality standards, inspection requirements, and industry best practices.
- Promote a culture of accountability where quality ownership is shared across all project team members.
- Participate in project turnover meetings and ensure all required quality documentation is complete prior to project closeout.
- Support owner representatives, architects, engineers, inspectors, and testing agencies during quality reviews and project inspections.
- Assist with warranty investigations and quality-related field issues after project completion.
- Perform additional duties as assigned in support of operational excellence and continuous improvement.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties and responsibilities are not comprehensive and can be changed at any time, with or without notice.
Work Environment/Physical Demand
This position is based out of our office in Houston, TX., with occasional travel to other Kent Companies' facilities, traveling to and from projects as needed. This position will demand long periods of seating, walking, standing, and working in all sorts of weather (hot, cold, and rainy days).
Position type, travel, and expected hours of work
- This is a full-time office position with some time spent in the field on job sites.
- Typical hours will range from 45-50 hours per week and are subject to change. This role requires working non-typical days and irregular hours based on construction schedules. Due to the critical nature of the role, accepting phone calls even during non-typical workdays and hours is also necessary.
- Typical travel and visiting jobs in and around Dallas should be expected. Limited occasional travel within and outside of the state may occur.