QC/QA Manager

Location: Exton, PA
Salary: $60,000/year
Schedule: Full-Time

Position Overview

We are seeking a detail-oriented QC/QA Manager to oversee laboratory and quality operations within a manufacturing environment. This position will help ensure products, processes, and documentation meet regulatory, customer, and company quality standards while supporting ongoing improvements to the facility’s quality systems.

The QC/QA Manager will oversee laboratory activities, testing, documentation, training, compliance, and quality processes while partnering closely with the Quality Assurance Manager and other departments.

Key Responsibilities

• Oversee day-to-day laboratory and quality activities while maintaining accurate documentation and records.

• Monitor and improve laboratory procedures, quality systems, and documentation processes.

• Ensure GMP requirements and established quality procedures are consistently followed.

• Support FDA, customer, and internal audits, including preparation and follow-up activities.

• Assist with document control, complaints, CAPA, nonconforming materials, inspections, internal audits, and quality records.

• Develop, review, maintain, and approve SOPs, work instructions, laboratory procedures, and other quality documentation.

• Coordinate and support GMP and quality-related training.

• Oversee laboratory testing, including incoming, in-process, sensory, and finished-product testing.

• Support equipment calibration, laboratory validation, and related quality activities.

• Coordinate water system testing, documentation, and validation requirements.

• Work closely with Production, Engineering, Quality, customers, and external partners to resolve quality-related issues.

• Support customer specifications, quality requirements, and documentation requests.

• Coordinate laboratory staffing, training, qualifications, and performance reviews.

• Provide backup support for laboratory technicians when needed.

• Coordinate with outside laboratories and manage external testing requirements.

• Identify opportunities to improve quality processes, efficiency, and compliance.

• Participate in customer and company meetings as needed.

Qualifications

• At least 1 year of laboratory and/or sensory qualification experience required.

• Previous experience in quality assurance, laboratory operations, or manufacturing quality preferred.

• Working knowledge of GMP requirements and quality systems.

• Knowledge of FDA 21 CFR Part 820 is preferred.

• Experience with audits, CAPA, document control, inspections, or nonconforming materials.

• Strong computer skills, including Microsoft Word and Excel.

• Ability to maintain detailed and accurate records and documentation.

• Strong organizational and problem-solving skills with the ability to prioritize competing responsibilities.

• Comfortable working cross-functionally with Production, Quality, Engineering, customers, and leadership.

• Strong written and verbal communication skills.

• Must be able to read, write, and communicate effectively in English.

Physical & Work Environment

• Ability to stand for extended periods.

• Ability to lift and move materials weighing approximately 25-30 pounds.

• Comfortable working in a manufacturing environment.

• Must be willing to complete sensory certification, including product tasting and smelling.

• Flexibility to work overtime or occasional off-shift hours based on business needs.

Why Consider This Opportunity?

This is an opportunity to take an active role in laboratory and quality operations while helping strengthen processes, maintain compliance, and support continuous improvement within a manufacturing environment.

To apply, please submit your resume for consideration.

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