QC Manager

Job Title: Quality Manager

Salary Status: DOE

FLSA: Exempt

Employment Type: Full-Time

Location: Greer, SC

Reports to: Plant Manager

Job Overview:

The Quality/Continuous Improvement Manager is responsible for maintaining and improving the plant-wide quality system that focuses on customer satisfaction, defect prevention, improved defect detection, and continuous improvement utilizing Six Sigma techniques. This is a hands-on manufacturing focused position requiring 50%+ of the work requirements being executed in service to shop-floor improvements.

Essential Responsibilities:

• Acts as the SQF Practitioner and champions SQF programs, including HACCP, certification audits, training, and food safety/food defense maintenance within the Plant.
• Manages the Material Review Board, internal/external audits, CAPA, document control, and record review.
• Oversees and manages a staff of Quality Leads/Technicians
• Leads the quality assurance systems plant-wide to achieve zero defects through hands-on training, strong work ethic, and leadership by example.
• Leads the Continuous Improvement systems plant-wide to achieve a results focused plant culture, where all team members support right the first time and other business metrics as determined by the strategy.
• Develops and optimizes robust quality systems and processes, including recommending and implementing new quality tools and technology
• Identifies and resolves systemic quality problems at plant level through a reduction in variation in processes and components (i.e., SPC, SQC, Pareto charts, GEMBA walks, Gage R&R, Guidewheel, etc.)
• Ensures thorough and in-depth root cause investigations are conducted and robust and effective corrective actions are identified and implemented to address critical or repetitive quality defects
• Maintains and enhances plant level quality performance metrics.
• Participates in Quality Forum meetings with other plant department managers and VPET quality managers.
• Improves profitability through reduced internal scrap and customer returns
• Successfully interfaces with key customers and prospects to improve quality and win new business.
• Effectively works with Engineering Managers and Food/Safety Coordinator position.
• Perform Food Safety/Food Defense duties.
• Perform other related duties as assigned.

Minimum Requirements:

• A minimum of 10 years' experience supervising a Quality Department preferred. Must also be able to deal effectively and professionally with team members
• Experience with team-based troubleshooting of injection and blow molding processes
• Strong statistical background (including the use of Excel, Minitab, etc.), SPC/SQC and various quality based statistical tools
• Able to effectively lead a cross-function/departmental internal team
• Ability to train and coach others in field of expertise and quality systems
• Excellent external/internal customer and presentation skills to all levels of customer's organizations
• Strong multiple project management skills
• Able to thrive in a fast-paced environment characterized by high growth.

Education and/or Experience:

• Bachelor's Degree (preferably in a technical discipline) or equivalent related work experience required
• Minimum of 10 years' quality assurance or quality engineering supervisory experience in a fast paced manufacturing environment
• Plastic injection and blow molding experience desirable, preferably in a multi-plant environment
• ASQ Certified Quality Engineer, Quality Auditor, Quality Manager and/or Six Sigma green/black belt certification is desirable
• Excellent negotiation, presentation, meeting facilitation, and organizational skills
• Strong customer relationship building skills
• Strong "hands-on" analytical problem solving abilities
• Excellent written and oral communication skills

Competitive Benefits:

• Medical (HMO), dental and vision insurance premium.
• 401k plan, Employer contributes 3%, up to 4%.
• Company offers vacation and sick pay.
• Holiday Pay: Eight (8) paid holidays per year.
• Basic Life Insurance Paid (25K policy).

We are an Equal Opportunity/ Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics.