Job Title: Quality Control Manager Salary Status: DOE FLSA: Exempt Employment Type: Full-Time Location: Fontana, CA Reports to: TBD Job Overview: The Quality Manager is responsible for maintaining and improving the company-wide quality system that focuses on customer satisfaction, defect prevention, improved defect detection, and continuous improvement utilizing Six Sigma and LEAN techniques. This is a “hands-on” position requiring 50%+ of the work requirements being executed in the manufacturing departments. Essential Responsibilities: • Acts as the Management Representative and champions SQF certification audits, training, and maintenance within the Plant. • Manages the Material Review Board, internal/external audits, CAPA, document control, and record review. • Oversees and manages a staff of Quality Supervisor and Technicians, Specialists and Document Control Specialist. • Leads Continuous Improvement of processes integral to product quality and scrap. • Improves quality assurance systems company-wide to achieve zero defects through hands on training, strong work ethic, and leadership by example. • Identifies and resolves systemic quality problems through a reduction in variation in processes and components (i.e., SPC, SQC, Pareto charts, GEMBA walks, etc.) • Maintains and enhances quality performance metrics. • Participates and leads Quality Forum meetings with other facility plant managers and quality managers. • Improves profitability through reduced internal scrap and customer returns • Significant interaction with key customers and prospects to improve quality and win new business. • Effectively works with Engineering Managers and Engineers to ensure PQ runs are successful and uses early production containment to provide feedback to the Engineering team(s). • Preform Food Safety/Food Defense duties. • Perform other related duties as assigned. Minimum Requirements: • A minimum of 10 years’ experience supervising/managing a Quality Assurance Department preferred. Must also be able to deal effectively and professionally with team members • Experience with team-based troubleshooting of plant processes such as blow molding and injection molding, preferred. For example; Kaizen, process mapping, 5-Why, Fishbone & 8D. • Strong statistical background (including the use of Excel, Minitab, etc.), SPC/SQC and various quality based statistical tools • Able to effectively lead a cross-function/departmental internal team • Ability to train and coach others in the field of expertise and quality systems • Excellent external/internal customer and presentation skills to all levels of customer’s organizations • Strong multiple project management skills • Able to thrive in a fast-paced environment characterized by high growth. • Open to 20% travel to support other facilities. Education and/or Experience: • Bachelor’s Degree (preferably in a technical discipline) or equivalent related work experience required • Minimum of 10 years’ quality assurance or quality engineering supervisory experience preferred. • Plastic injection molding experience desirable, preferably in a multi-plant environment • ASQ Certified Quality Engineer, Quality Auditor, Quality Manager and/or Six Sigma green/black belt certification is desirable • Excellent negotiation, presentation, meeting facilitation, and organizational skills • Strong customer relationship building skills • Strong “hands-on” analytical problem-solving abilities • Excellent written and oral communication skills Competitive Benefits: • Employer paid (HMO medical), dental and vision insurance premium. • 401k plan • Vacation and sick pay. • Holiday Pay: Eight (8) paid holidays per year. • Basic Life Insurance Paid (25K policy). We are an Equal Opportunity/ Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics. |