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QA Testing Director /Manager/SME

Tanisha Systems

Santa Clara, CA

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JOB DETAILS
SKILLS
Agile Programming Methodologies, Analysis Skills, Application Programming Interface (API), Artificial Intelligence (AI), Automation, Budgeting, Bug Tracking/Defect Management, Cloud Computing, Coaching, Communication Skills, Conflict Resolution, Continuous Deployment/Delivery, Continuous Improvement, Continuous Integration, Cross-Functional, Customer Relations, Embedded Systems, Functional Testing, Integration Testing, JavaScript, Leadership, Mentoring, Microservices, Multitasking, Negotiation Skills, Organizational Skills, Performance Testing, Problem Solving Skills, Quality Assurance, Quality Assurance Methodology, Quality Engineering, Quality Metrics, Quality Monitoring, Regression Testing, Reporting Dashboards, Retail, Return on Investment (ROI), Risk Analysis, Risk Management, Scalability Testing, Selenium, Software Development Lifecycle (SDLC), Sprint Planning, Strategic Planning, Team Lead/Manager, Technical Leadership, Test Automation, Test Data, Test Design, Test Strategy, Testing, Time Management, User Interface/Experience (UI/UX), Work From Home, eCommerce
LOCATION
Santa Clara, CA
POSTED
15 days ago
QA Testing Director /Manager/SME
REMOTE / Work from Home
FTE/Fulltime
Salary Market
Start: Immediate
Domain: Retail / E-commerce Domain

We are seeking a Director - Testing / QA for defining and leading the organization's quality assurance and testing strategy. This role oversees test planning, automation, quality processes, test environments, tools, and testing teams to ensure high-quality software releases. The Director collaborates with engineering, product, operations, and business stakeholders to drive quality across the software development lifecycle. This engagement represents a pivotal transformation in how QA underpins enterprise delivery. Multiple strategic business initiatives will rely on a unified, automation-first QA function to ensure seamless execution. The Senior Test Manager will architect and lead scalable automation frameworks using Cypress, JavaScript, and TypeScript, embedding them into CI/CD pipelines across programs.

Skills / Experience
  • 5+ years in QA Strategy & Leadership Enterprise QA strategy, governance, stakeholder management, budgeting, and large team leadership
  • 10 years in Quality Engineering & Test Architecture Automation testing with Cypress & Typescript, Performance & scalability testing, CI/CD, API/UI, Microservices, test data, and non-functional testing
  • 2+ years in AI-led QA Transformation AI-driven automation, GenAI tools, QA accelerators, and ROI-focused quality initiatives
  • 10 years in QA Processes & Retail/E-commerce Domain Agile/SAFe delivery with strong retail business understanding
  • 10 years in People Leadership Organization building, hiring, mentoring, competency development, and capability transformation
  • 10 years in QA Tools & Technology Test management, CI/CD, API, performance, cloud, and observability platforms
  • 7+ years in Executive Communication Executive reporting, business-focused quality metrics, and senior stakeholder management
  • 10+ years of experience in SDLC, Agile, and Shift-Left/Continuous Testing
  • Secondary Skills / Good to have - Hands on experience in developing utilities using AI; Karate Framework for API testing and Mobile test Automation

Job / Role Description
  • Lead and manage the end-to-end Quality Assurance function across multiple projects and programs
  • Define and implement enterprise-level test strategies, quality processes, and governance standards
  • Drive automation-first testing practices using Cypress, Selenium, JavaScript, and TypeScript
  • Establish scalable automation frameworks and ensure optimal test coverage across functional, regression, API, and integration testing
  • Collaborate with Product Owners, Business Stakeholders, Development Teams, and PMs to define quality objectives and release readiness criteria
  • Manage test planning, estimation, execution, reporting, and defect triage activities
  • Monitor quality metrics, identify risks, and implement mitigation plans to ensure successful project delivery
  • Mentor and lead QA engineers, fostering a culture of continuous improvement and engineering excellence
  • Ensure seamless integration of automated testing into CI/CD pipelines
  • Drive production quality initiatives and contribute to reducing defect leakage through proactive quality engineering practices
  • Provide regular quality status updates and recommendations to leadership and key stakeholders
  • Strong leadership and team management capabilities; Excellent stakeholder and client-facing communication skills
  • Strong analytical and problem-solving skills; Ability to influence cross-functional teams and drive decisions
  • Effective conflict resolution and negotiation skills; Strong organizational and planning abilities
  • Ability to work in a fast-paced, dynamic environment; Mentoring and coaching skills
  • Ownership, accountability, and results-oriented approach
What Success Looks Like / Expected Outcome Success in this role means establishing a unified, automation-first QA strategy that is consistently applied across programs, with Cypress frameworks fully integrated into CI/CD pipelines to deliver reliable regression, API, and integration coverage while reducing manual effort; quality metrics and dashboards drive leadership decisions with defect leakage reduction, cross-functional teams align on clear quality objectives embedded into sprint planning and release cycles, multiple strategic initiatives achieve on-time, defect-minimized releases, QA engineers are mentored into automation-first practitioners with elevated skills in Cypress, TypeScript, and API testing, and proactive risk identification and mitigation practices are embedded to ensure business programs progress without major quality-related disruptions and increase in AI adoption

About the Company

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Tanisha Systems