QA / Technical Support Engineer - Payment Systems - TMS

NTT DATA

Atlanta, GA

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JOB DETAILS

SKILLS

Analysis Skills, Artificial Intelligence (AI), Business Services, Communication Skills, Consulting, Debugging Skills, Detail Oriented, Ecosystems, English Language, Estate Management, Identify Issues, International Business, Operations Management, Payment Processing, Quality Assurance, Research & Development (R&D), Software Administration, Startup, Systems Administration/Management, Systems Analysis, Systems Engineering, Technical Support, Validation Testing

LOCATION

Atlanta, GA

POSTED

2 days ago

NTT DATA's Client is seeking a detail-oriented QA / Technical Support Engineer with experience in payment systems and terminal management. The ideal candidate will have hands-on knowledge of payment terminals (preferably Ingenico or Castles Technology), strong troubleshooting skills, and the ability to analyze logs and support deployment and maintenance of terminal software.

Key Responsibilities:
Provide QA and technical support for payment terminal solutions.
Troubleshoot issues by analyzing trace logs and system behavior.
Support testing, validation, and certification of payment applications.
Assist in deployment and configuration of payment terminals, including OS and application loading.
Work with terminal management systems (TMS), including hosted estate management tools.
Collaborate with development and operations teams to identify and resolve defects.
Ensure smooth operation and lifecycle management of payment devices.
Document issues, resolutions, and testing procedures.

Required Skills & Qualifications:
Experience in QA and/or technical support roles.
Familiarity with payment terminals, preferably Ingenico or Castles Technology devices.
Strong understanding of payment processing systems and workflows.
Ability to debug and analyze trace/system logs.
Experience with Terminal Management Systems (TMS) or hosted estate management platforms.
Knowledge of terminal provisioning, including OS and application loading.
Good problem-solving and analytical skills.
Strong communication skills in English (written and verbal).

About NTT DATA:

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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About the Company

NTT DATA

NTT DATA means Business

NTT DATA is your Innovation Partner anywhere around the world. With business operations in more than 50 countries, we put emphasis on long-term commitment and combine global reach and local intimacy to provide premier professional services from consulting, system development, business process and IT outsourcing, to cloud-based solutions.

NTT DATA Americas' Strategic Staffing group provides our clients with top notch technical talent to augment their core IT staff. Our approach is customer centric, partnering to assist you in achieving your strategic goals and IT initiatives. We get to know your company’s culture and the type of technical staff that thrive within your organization. We understand your specific technical and business requirements, timing, and budget.

NTT DATA is part of the NTT Group – a Fortune 31 Global IT & Telecom services company.
NTT Group one of the largest Telecommunications Companies in the world.
NTT DATA is ranked in the top 10 largest global IT services provider in the world.

Collectively, the integrated company generates $16B in annual revenues with over 130,000 employees across 50 countries Visit www.nttdata.com/americas to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a range of businesses and government agencies.

COMPANY SIZE

10,000 employees or more

INDUSTRY

Management Consulting Services

EMPLOYEE BENEFITS

Retirement / Pension Plans

FOUNDED

1967

WEBSITE

http://americas.nttdata.com/Careers/Careers.aspx