Job Title: Technical Services Coordinator Reports to: Head of QALocation: Lewisville, TX Job Type: Full-time/Non-Exempt Business Hours: M-F 9:00 AM - 5:30 PM *Work hours may vary from regular office hours and may occasionally include weekends or overtime Salary Range: $20-$25/hr About the Company: Warabeya North America is a leading food manufacturer specializing in high-quality fresh and ready-to-eat food products. As part of the global Warabeya Nichiyo Group headquartered in Japan, we are dedicated with years of food innovation with a strong commitment to safety, quality, and continuous improvement. Our North American operations are growing, offering a collaborative, fast-paced environment where employees have the opportunity to make a meaningful impact and growth together with the company.Position Summary: QA Technical Services Analyst is responsible for data entry and other activities related to labeling, nutritional and associated regulatory quality/food safety/R&D functions and QA support at a HQ level.Key Responsibilities: Labeling and Nutrition Create and update of labels and nutrition for new and existing products using Weber/Legi and Genesis software platforms, in working with SEI Audit of various labels for accuracy according to company SOP's Maintain updates to labeling platforms based on regulatory changes Support R&D/Production and QA processes with associated online platforms Support plants with labeling updates around raw material substitutions and validation of new/updated labelsCompliance Support the preparation of reports for plant KPI platforms Document control and compliance of various company programs Support of in-plant operational and quality assurance documentation systems Support of internal, customer, regulatory and GFSI auditing as needed Additional Responsibilities:Perform other duties as assigned.The Company reserves the right to modify, add, or remove duties and responsibilities of this role as needed to meet business requirements.Qualifications: RequiredExperience with web-based data warehousing systems MS office and ERP proficiencyActively listens and communicates clearly and effectively in both verbal and written forms, adapting to the audience as neededExcellent at relationship building and interpersonal effectivenessTime management and task prioritization skillsFlexible mindset with the ability to adapt to change and learn quicklyHandle sensitive company, financial, or personnel information responsiblyTakes initiative, seeks improvement, and adapts to challengesAbility to work onsite (remote work is not an option) Ability to work overtime and weekends as needed Applicants must be authorized to work in the United States on a full-time basis at the time the employment begins and must not require sponsorship for employment visa status. This position is not eligible for employer-sponsored work authorization.PreferredAssociate degree in Food Science, Nutrition, or a related field Prior QA experience in the food manufacturing industry Food safety certificate or knowledge Spanish proficiencyWork Environment and Workplace:Work is primarily performed in an indoor environment, including office, laboratory, kitchen, and warehouse settings. The role may involve exposure to moving mechanical parts, regular exposure to conditions such as hot and cold temperatures, humidity, and confined spaces depending on job duties.The noise level in the work environment is typically moderate. The work environments may include exposure to food ingredients and cleaning agents Physical Requirement: To successfully perform the essential functions of this role, the employee must be able to:Must be able to remain in a stationary position throughout the workday, as neededUse hands and fingers to input data, mouse, and standard office equipmentAttain, twist/bend, and constantly positions self to maintain files and office supplies in cabinetsCommunicate effectively using speech, written language, hearing, and visual observation in person, by phone, and via virtual platformsMaintain visual acuity for reading documents, computer screens, and written materials, including close and distance visionLift, transport, maneuver office materials, or equipment weighing up to approximately 25 poundsAbility to move between workstations, meeting rooms, or office areas as neededTravel Requirements:This position may require domestic travel (including by air and car) Benefits: 401(k), 401(k) matching Dental/Medical, Vision insurance - 100% paid employee's premium