As the QA Supervisor, DHR Review, you will lead the daily operations of the Device History Record (DHR) Review team while helping ensure the effectiveness and compliance of the Quality Management System. This role is responsible for overseeing DHR review activities, supporting continuous improvement initiatives, and developing a high-performing team that delivers accurate, timely, and compliant results.
What You'll Do
- Lead, coach, mentor, and develop a team of DHR Reviewers by setting clear expectations, providing regular feedback, and supporting professional growth.
- Coordinate team schedules, workload distribution, and coverage to ensure review activities are completed efficiently.
- Partner with cross-functional teams to prioritize work, resolve documentation discrepancies, and maintain production timelines.
- Educate and communicate with internal stakeholders regarding updates to DHR review processes and quality procedures.
- Perform DHR reviews as needed to support business demands.
- Monitor quality metrics, identify trends, and generate reports that drive process improvements and system performance.
- Review existing procedures and work instructions, recommending and implementing enhancements to improve efficiency while maintaining compliance.
- Support internal audits, external inspections, and regulatory activities related to the Quality Management System.
- Identify opportunities to strengthen quality processes and promote continuous improvement.
- Escalate quality concerns to leadership and recommend practical solutions when appropriate.
What You'll Bring
- Bachelor's degree with at least 2 years of relevant experience, or an equivalent combination of education and professional experience.
- Strong working knowledge of Microsoft Office applications, including Word, Excel, Access, and PowerPoint.
- Experience working within a regulated medical device or similar quality-focused environment, including familiarity with applicable regulations.
- Previous leadership or supervisory experience is preferred.
- Strong analytical, problem-solving, and decision-making skills.
- Exceptional attention to detail and commitment to producing accurate work.
- Excellent organizational and time management skills, with the ability to balance multiple priorities in a fast-paced environment.
Work Environment
This is an onsite position based in a professional office setting. The role requires regular use of a computer and standard office equipment for extended periods, along with the ability to prepare documents, review records, and communicate through email. Candidates should be comfortable moving throughout the facility, accessing office supplies and file storage, and occasionally lifting or moving items weighing up to 25 pounds.
This version preserves the core responsibilities and qualifications while making the language feel more modern, conversational, and original. It also reads more like a recruiting-focused job description rather than an internal HR document.