2246134No5439234810.00.005/26/2026Q2-NAMORC-Oracle Fusion Service Cloud-LCON-Fluke-Infosys hubsIn the assigned Job Role of Package Project Lead 1, your Area Of Responsibility will be as below:

Develop project timelines, proactively identify and address resource discrepancies to ensure timely project completion

Facilitate effective coordination between technical teams and client stakeholders by organizing regular meetings, sprints, and project phases to align expectations and objectives

Support technical teams in executing development, integration, and customization stages of enterprise application packages, ensuring adherence to project requirements

Monitor project deliverables across all phases to meet established quality benchmarks and stakeholder expectations

Your contribution to the team:

Proactive risk management to ensure project delivery.

An ability to build collaborative relationships with stakeholders through effective communication

Focus to anticipate challenges and deliver innovative solutions.

Commitment to balance project economics with adherence to strategic priorities.

148610BRArizona, Connecticut, Indiana, North Carolina, TexasUSAInfosys Limited Package Project Lead 1ITL USA Hartford, CT, Indianapolis, IN, Phoenix, AZ, Raleigh, NC, Richardson, TXOracle CX (Fusion Service Cloud) Consultant101657163530

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Lead Consultant - USTechnology|Oracle Cloud|Service Cloud Technology|Oracle Cloud|Engagement Cloud (Service) Technology|Business Intelligence - Reporting|BI Publisher Technology|Oracle Cloud|Order Management Cloud Technology|Oracle Cloud|Subscription Management Cloud

• Experience in Oracle CX Cloud including Fusion Service Cloud, Digital Customer Service, and related technologies
• Experience in Oracle Engagement Cloud
• Experience in architecture/ design / detailing of processes and problem definition.
• Knowledge and experience of implementing Service Request Management, RMA / Depot Repair, Knowledge Management, Digital Customer Service, Omnichannel features with Fusion Service.
• Understanding of business processes related to customer service, service entitlements/coverages, RMA and Depot Repair
• Skilled with Application and Page Composer, Groovy Scripting, Redwood UX and Visual Builder, Data Migration, reporting and analytics.
• Knowledge of Webservices based integration
• Experience in PoC ideation, creation, and presenting demonstrations to clients.
• Understanding of Oracle Service Logistics Cloud
• Familiarity with Oracle Order Management Cloud
• Knowledge of Oracle Inventory Cloud and Oracle Maintenance Cloud
• Experience across full project lifecycle (requirements gathering, solution design, implementation)
• Hands-on involvement in configuration, development, and deployment of Oracle Cloud solutions
• Ability to collaborate with cross-functional teams (developers, analysts, project managers)
• Ability to deliver high-quality, scalable Oracle Cloud solutions
• Experience in Business Intelligence - Reporting/BI Publisher
• Knowledge of Oracle Order Management Cloud, Oracle Inventory Cloud, Oracle Maintenance Cloud is desirable.
• Experience of Oracle Subscription Management Cloud is a plus.
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

The Infosys Oracle unit is a global leader in providing comprehensive Oracle services that accelerate business growth and digital transformation. With over 25 years of experience, our team of experts delivers innovative solutions across various industry verticals, leveraging Oracle''s advanced technologies to drive operational efficiency and business resilience. We specialize in Oracle Cloud applications, helping enterprises become cloud-connected and achieve sustainable success. Join us to be part of a team that is at the forefront of Oracle innovation, enabling organizations to maximize their return on investment, reduce costs, and solve real-world challenges through cutting-edge Oracle solutions.