Public Service Attendant (General Services Department)

Public Service Attendant (General Services Department)

Salary

$31,980.00 Annually

Location

Detroit, Michigan, MI

Job Type

Certified-Regular Civil Service

Job Number

20262825404GSDssl

Department

General Services

Division

Recreation Center Seasona

Opening Date

10/29/2026

Closing Date

11/8/2026 11:59 PM Eastern

Bargaining Unit

1050

• Description
• Benefits
• Questions

Description

GENERAL SERVICES DEPARTMENT ~ RECREATION DIVISION

PUBLIC SERVICE ATTENDANT

Under general supervision, as a lead person, to perform work involving contacts with the public and minor clerical and/or manual tasks in connection with the operation of a municipal commercial public service enterprise or similar.

Examples of Duties

• Proficiently operate the department's registration system.
• Use a point-of-sale system to process payments and monitor sales.
• Act as a point-of-sales person to process financial transactions at a recreation facility.
• Prepares reports and accounts for cash taken in.
• Directs patrons to appropriate programs and program areas.
• Directs visitors to the various exhibits, galleries, or staff offices.
• Set up and breakdown of activities and events which includes moving tables, chairs and other equipment.
• Assist in maintaining order.
• Assist with monitoring activities as needed throughout the facility.
• Maintains premises in a clean and orderly condition which includes performing minor cleaning of areas after events or programs as needed.
• Assist in crowd control at various events.

Minimum Qualifications

Qualifications (required):

• At least 17 years of age.
• Completion of a High School Diploma or G.E.D.
• One (1) year of experience in public service or other activities involving contacts with the public.

Licenses, Certifications, and Other Special Requirements:

• If certifies to a position involving the handling of food, must be eligible and able to obtain a valid food handler's card.
• Individuals entering this class are required to complete a training course in basic first aid and CPR within 90 days of hire.

Equivalency

• Equivalent combinations of education and experience that provide the required knowledge, skills, and abilities will be evaluated on an individual basis.

Supplemental Information

Evaluation Plan

• Interview: Pass / Fail
• Evaluation of Training, Experience & Personal Qualifications (TEP): 100%
• Total of Interview and Evaluation of TEP: 100%

Additional points may be awarded for:

• Veteran Points: 0-15 points
• Detroit Residency Credit: 15 points

LRD: 11/17/2025

Knowledge, Skills, and Abilities

• Knowledge of commercial public service enterprises and activities.
• Skill in interacting tactfully and effectively with staff and the general public.
• Ability to communicate effectively, orally and in writing.
• Ability to operate a personal computer.

Physical Demands

• Work assignments involve bending, stooping, walking and standing for extended periods of time.
• Must be able to lift-up to 30 lbs.
• May be required to demonstrate ability to perform tasks related to the job.

Work Environment

• Work is performed indoors and outdoors with exposure to all seasonal conditions.
• Work may expand to other locations such as Hart Plaza, Brennan Pool, or local parks.

Candidates considered for placement in this classification may be subject to a Criminal Background Investigation based on the requirements of the position.

The above statements describe the general nature and level of work performed by employees assigned to the class. Incumbents may be required to perform job-related responsibilities and tasks other than those stated in this specification. Specific job duties may vary from position to position. The City of Detroit is an Equal Opportunity Employer. No applicant for employment shall be discriminated against on the basis of race, color, national origin, sex, religion, age, disability, or other criteria prohibited by City, State, or Federal law.

Notes: Sub Title: TITLE: 54-10-14_Public Service Attendant (General)

EMPLOYMENT BENEFITS

The City of Detroit offers a competitive and comprehensive employee benefit package. We pride ourselves on the longevity of our employees. Part of the reason for the low turnover rate is the exceptional benefit package listed below. Benefits include, but are not limited to the following:

HEALTH

• Medical - Eligible for hospital, surgical, and prescription drug benefits.
• Dental
• Vision

INSURANCE

• Life Insurance - Optional group insurance available to employee and their family. The City pays 60% of premium for first $12,500 of employee life insurance. Employee may purchase, at own expense, life insurance for spouse and each dependent.
• Long-Term Disability Insurance (Income Protection Plan) - The City offers disability insurance through payroll deductions for persons who become disabled and who are not yet eligible for a service retirement.

PAID TIME OFF

• Sick Leave
• Vacation
• Holidays

OTHER LEAVE BENEFITS

The City also has the following paid and unpaid leaves; funeral leave, Family and Medical Leave, jury duty, military duty leave, unpaid personal leave,

RETIREMENT BENEFITS

City Employees Retirement System

As a regular City employee you automatically become a member of the General Retirement System. This entitles you to a retirement allowance after:

• Completion of thirty (30) years of service;
• At age sixty (60) if you have at least ten (10) years of service, or
• At age sixty-five (65) with eight (8) years of service.
• In the event of disability, other eligibility rules apply);
• An early, actuarially reduced, retirement is offered after you have attained at least twenty-five (25) years of service;
• Employees are vested after ten (10) years of service, regardless of age.

ADVANCEMENT OPPORTUNITIES - Employees have many opportunities for growth and career advancement throughout all City departments and divisions.

Have a successful career with the City of Detroit. Always remember that you are a part of a team with a common Vision of delivering excellent service to the citizens of the City of Detroit.

01

Please indicate your highest level of education completed:

• High School Diploma / GED
• Associates Degree
• Bachelors Degree
• Masters Degree
• PhD/J.D.
• No Education experience

02

How many years of experience do you have in public service or other activities involving contacts with the public?

• Less than 1 years of experience
• 1 to 5 years of experience
• 5 or 10 years of experience
• 10 or more years of experience
• No experience

03

Describe your work experience in public service or other activities involving contacts with the public.

04

Describe your experience supporting programs, activities, or special events in a public or community facility that includes assisting patrons, setting up and breaking down events, monitoring activities, maintaining order, performing minor cleaning, and assisting with crowd control.

05

Describe your experience operating a registration or point-of-sale system in a recreation, community, cultural, or public facility that includes processing payments, handling cash or other financial transactions, monitoring sales, and preparing or maintaining financial records or reports.

06

Do you possess a Food Handlers Card? If so, attached a copy to your online application.

• Yes
• No

07

Individuals entering this class are required to complete a training course in basic first aid and CPR within 90 days of hire.

• Yes
• No

08

Did you attach a copy of your cover letter and updated resume?

• Yes
• No

Required Question

Employer City of Detroit

Address Coleman A. Young Municipal Center

2 Woodward Ave ste 316

Detroit, Michigan, 48226

Website http://www.detroitmi.gov/Detroit-Opportunities/Find-A-Job