KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
High School diploma or equivalent required.
Valid PERC Certification required
Current CPR and CPI Certification required or ability to obtain within a specified timeframe.
Minimum of 1–2 years of experience in security/public safety preferably within a hospital or healthcare environment.
Demonstrated ability to manage difficult, combative, or emotionally distressed individuals using de-escalation techniques.
Strong communication and interpersonal skills with the ability to interact effectively with patients, families, staff, and visitors.
Ability to remain calm, professional, and decisive in high-pressure and emergency situations.
Ability to prepare clear, accurate, and detailed incident reports.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Patrols hospital buildings, grounds, and surrounding areas to deter and detect theft, vandalism, fire hazards, and other safety or security risks.
Maintains a consistent presence in high-traffic areas including the Emergency Department, providing assistance to patients and visitors and supporting clinical staff as needed.
Responds promptly to calls for service throughout the hospital, including incidents involving combative, agitated, intoxicated, or disruptive individuals, utilizing appropriate de-escalation techniques and, when necessary, physical intervention in accordance with hospital policy.
Assists clinical staff with the safe handling and management of behavioral health and high-risk patients, ensuring safety for all parties involved.
Enforces hospital policies and procedures while maintaining professionalism and respect in all interactions.
Performs support duties including escorting staff and visitors, securing restricted areas, documenting incidents through detailed reports, handling lost and found items, and assisting with patient transports such as prisoner escorts.
Participates in maintaining overall hospital safety operations and performs additional duties as assigned.
At Roseland Community Hospital, our Public Safety Officers are more than security personnel—they are ambassadors of safety, professionalism, and service. As a Public Safety Officer, you will play a critical role in maintaining a safe and welcoming environment for patients, visitors, employees, and community members 24 hours a day. We are seeking dependable, observant, and service-oriented individuals who can remain calm under pressure, communicate effectively, and respond professionally in a fast-paced healthcare setting. If you take pride in protecting others, building positive relationships, and making a meaningful impact every day, we invite you to join our team and help support the vital mission of caring for our community.
Roseland Community Hospital is more than a hospital—we are a vital part of the community we serve. For generations, our team has been committed to providing compassionate care, promoting wellness, and supporting the health of Chicago's South Side. We are proud to serve our patients with dignity, respect, and a genuine commitment to making a difference every day.