Responsible for the ongoing renewal sales of our web-based software, myStaffingPro, and related HR Services products and services to existing customers.
- Makes outbound Sales calls to existing customers to schedule renewal calls.
- Consults with existing customers to provide demonstrations using web conferencing software.
- Follows up with customers via telephone calls and email communications to ensure client satisfaction and address any questions.
- Creates sales proposals for renewals and for new features or users that are added to existing client systems.
- Documents all appointments, call results, and sales activities to keep the records up to date for management reporting and for future reference.
- Provides changes to billing information applicable to the billing contact and the billing amounts to ensure accurate information.
- Promotes and supports an ongoing customer referral program to increase revenue.
- Other duties as assigned to support the general purpose of the position's function.
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