Public Information Officer II

Public Information Officer II

Salary

$106,175.16 - $130,362.24 Annually

Location

Oakland, CA

Job Type

Full Time Civil Service

Job Number

26-AP299-09

Department

Police Department

Opening Date

09/30/2026

Closing Date

10/13/2026 11:59 PM Pacific

FLSA

Non-Exempt

Bargaining Unit

TW1

• Description
• Benefits
• Questions

The Position

The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city's historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees.

Why join the City of Oaklands Police Department?

Do you know how to tell a story that gets people's attention and helps them understand what matters?

The Oakland Police Department is looking for a Public Information Officer II to join the media team and help shape how Oakland sees, understands, and connects with its Police Department.

You will be on the front lines of communications, working with the media, highlighting the people behind the badge, creating content, managing social media, producing videos, and sharing information important to Oakland residents, businesses, and visitors during some of the most challenging moments our community faces.

If you are ready to put your communications skills to work in a meaningful public service career and join a team that is Building Trust and Strengthening Community, we want to hear from you!

We are looking for someone who is:

• A strong writer. You can explain complex information clearly and accurately to the public during critical incidents, and you can pivot quickly when situations change without sacrificing accuracy or composure.
• Community-first minded. You are genuinely invested in building trust between the Police Department and the community we serve.
• A confident and skilled public speaker. You can communicate clearly and build relationships with people at all levels, from elected officials and senior City leaders to reporters, front-line staff, and community members.
• Collaborative, creative, self-motivated, team-oriented, and compassionate. You bring a positive, solutions-focused approach to your work and remain focused on achieving shared goals.
• A knowledgeable media professional. You are comfortable working with reporters, understand news cycles, and can build strong, professional relationships with local media outlets.
• Experienced in social media and photo/video production. You can create engaging, data-informed content for the public and have experience in digital media, journalism, visual storytelling, or crisis communications.

What you will typically be responsible for:

• Consulting with departments and collaborating with the Citywide Communications and Engagement team.
• Providing timely responses to media inquiries and working with departmental experts to gather information, develop accurate messages, and prepare talking points for department leaders.
• Monitoring the news and social media to identify emerging issues, misinformation, and opportunities to strengthen public engagement.
• Creating and editing social media and web content, including managing visual assets (videography, photography, infographics) to support clear and simple visual communications.
• Supporting employee communications.
• Participating in the City's Emergency Public Information Officer Team and supporting public information needs in an emergency or disaster.
• Drafting news releases, advisories, statements, social media posts, and other public-facing communications.

Read the complete job description by clicking this link.

• Click on the link below to see a video on what its like to work for the City of Oakland!

Working for the City of Oakland

A few reasons you might love this job:

• You will be part of a cohesive, high-performing, collaborative, and effective citywide communications and engagement team that readily brings their array of skills, innovations, and insights to serve the public good.
• You will have the opportunity to tackle new tasks and challenges every day.
• You will tell stories and address every crisis that influences how Oakland perceives and trusts its police department.
• You will develop quickly in this role, gaining exceptional exposure to media relations, crisis communications, content creation, and public strategy.
• Your work will matter to the people we serve and what you do every day will have a direct and tangible impact on the people who live and work in Oakland - on their health, well-being, access to services, and safety.

A few challenges you might face in this job:

• Your work can be demanding and can change quickly. One moment you might write a news release; the next, you could prepare for a news conference, record video, manage social media, or help during a major incident.
• You will encounter challenging situations and interact with people during their most difficult moments. You may respond to serious crimes or traumatic events and speak with victims, families, and witnesses experiencing grief, fear, or uncertainty. Your work environment will often be dynamic and unpredictable.
• Our community's needs often surpass the City's available resources. This challenge drives us to innovate and approach our work with compassion.

Competencies Required:

• Writing: Communicating effectively in writing
• Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
• Oral Communication: Engaging effectively in dialogue
• Attention to Detail: Focusing on the details of work content, work steps, and final work products
• Critical Thinking: Analytically and logically evaluating information, propositions, and claims
• Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment
• Professional Impact: Presenting self as a positive representative of the organization
• Informing: Proactively obtaining and sharing information
• Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
• Adaptability: Responding positively to change and modifying behavior as the situation requires
• Professional & Technical Expertise: Applying technical subject matter to the job
• Strategic Thinking & Perspective: Evaluating immediate actions in context of achieving long range objectives
• Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes
• Political & Organizational Savvy: Working skillfully with politics, procedures, and protocols across organizational levels and boundaries
• Industry Monitoring: Grasping the external political, economic, competitive, and social factors affecting the industry

Minimum Requirements for Application

This recruitment will produce two eligible lists. The restricted list will be for full-time, permanent part-time, or part-time City and Port of Oakland employees who maintain employment for the duration of the recruitment and pass all stages of the recruitment process. The open list will be for all other applicants who pass all stages of the recruitment process.

The eligible list established from this recruitment may be used to fill Public Information Officer II vacancies citywide for the duration of the list.

This is a public contact position. The City highly encourages all bilingual candidates to apply! Some positions may require bilingual skills in Spanish, Cantonese, or Mandarin. Under the authority of Civil Service Rules Section 5.03, if a position requires bilingual language skills, only those candidates who have indicated they are bilingual in the required language(s) will be referred. Bilingual candidates will be required to successfully pass a language proficiency test if selected for hire.

Any combination of education and experience that is equivalent to the following minimum qualifications may be acceptable:

Education:

Bachelors degree in mass communications, journalism, or a related field from an accredited college or university. A Masters degree is desirable.

Experience:

Three years of progressively responsible experience in the media or as a public relations representative including two years as supervisor or lead staff.

Desirable Qualifications:

• Fluency in Spanish or Chinese.
• Knowledge of emergency management standards (NIMS, SEMS) and experience delivering public information in an emergency or crisis.
• Understanding of Oakland's history, policies, and communities.
• Knowledge of the neighborhoods, communities, geography, and what makes The Town special.
• A Bachelor's degree in Journalism or Communications is preferred but candidates with at least seven (7) years of demonstrated professional experience in media or public relations, news reporting, writing for publications or other related experience including two years as supervisor or lead staff will be considered.

Supplemental Information

The Recruitment Process:

The City of Oakland works with a Civil Service system. Applicants apply online, and HR staff reviews their experience, education, and training listed on the application against the "minimum qualifications" listed for each position.

Candidates who demonstrate that they meet the minimum qualification requirements are then invited to participate in an assessment process (or testing) to measure their knowledge, skills, and abilities in job-related areas.

Candidates who do not demonstrate that they meet the minimum qualification requirements will have an opportunity to request a final review. Candidates must request a final review within 5 business days of being notified that they did not meet the minimum qualifications.

In the final review, candidates may clarify information already provided on their application. No additional work history, education, or certifications will be accepted. Any decisions made during this review process will be final.

For this recruitment, all qualified applicants will be sent a writing exercise (weighted 100%), which will then be evaluated and rated by subject matter experts. You will have 7 days from the time you receive the exam link to complete and submit your written responses. The tentative date that the writing exercise will be sent to you for completion is the week of October 26, 2026.

Candidates requesting reasonable accommodations for the examination process must request accommodations no later than one week before they are scheduled to take the exam; otherwise, it may not be possible to arrange accommodations for the selection process. Please complete the Request for Reasonable Accommodation in Testing form by clicking on this link or by copying and pasting the link into your browser to open it: https://cao-94612.s3.amazonaws.com/documents/Request-for-Reasonable-Accommodation-in-Testing-2.9.22-Fillable.pdf. Send the completed form and any supporting documentation to the exam analyst: Will Sun at wsun@oaklandca.gov.

Candidates who pass each stage in the process will be placed on an eligible list. Some candidates may receive extra points, for example, if you are a Veteran with an honorable discharge, or if you are a current City of Oakland resident. If you're applying to a "restricted" posting and you are eligible as a current City employee, you may also receive additional points for your City service. Extra points are only applied to passing scores, so if you do not pass every element of the testing process, you cannot use extra points to pass.

The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract.

What's in it for you?

• Work/Life Balance: 37.5-hour work weeks
• 15 paid holidays
• Vacation: 2 weeks per year minimum with the ability to accrue more depending on public sector years of service
• Retirement: CalPERS (California Public Employees' Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security
• Health: The City of Oakland pays the full cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care, and other HMO and PPO plans
• Dental: Delta Dental full premium for employees and eligible dependents
• Vision: VSP full premium for employees and eligible dependents
• Sick leave: Employees accrue 12 days per year
• Deferred Compensation: 457(b) pre-tax plan and an after-tax ROTH 401(k)plan
• Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Tuition Reimbursement, Life Insurance up to $200k & Employee Training.
• Benefits described here do not represent a contract and may be changed without notice. Additional information can be found here: Working for Oakland | City of Oakland, CA

Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list.

Disaster Service Workers

All employees are designated Disaster Service Workers through state and local law. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency.

How to Apply

Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at:

http://agency.governmentjobs.com/oaklandca

If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 10:00 a.m. to 4:00 p.m.).

Our online application system is provided by GovernmentJobs. If you have problems while applying online, please contact GovernmentJobs Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. For recruitment-specific questions, please contact Will Sun, HR Analyst, at wsun@oaklandca.gov

The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*:

• CalPERS Medical
• Dental
• Vision
• Medical Waiver Plan - Cash-In-Lieu
• Flexible Spending Accounts
• Commuter Benefits
• Group & Supplemental Life Insurance
• Employee Assistance Program (EAP)
• Guaranteed Ride Home (GRH)
• Pension Benefits
• Deferred Compensation
• Specific benefits may vary depending on the assigned specific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements

01

Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Responses to the supplemental questions may determine your application status. By answering "yes" to this question, I certify that I have read and understand the statement above concerning submission of supplemental question responses.

• Yes
• No

02

This recruitment will produce two eligible lists. The restricted list will be for full-time, permanent part-time, or part-time City or Port of Oakland employees who maintain employment for the duration of the recruitment and pass all stages of the recruitment process. The open list will be for all other applicants who pass all stages of the recruitment process. Are you a current full-time, permanent part-time, or part-time City or Port of Oakland employee?

• Yes
• No

03

If you are a current City or Port of Oakland employee, what is your job title and employee ID number? If you are not a City or Port employee, type "N/A."

04

Have you previously been employed by the City or Port of Oakland?

• Yes
• No

05

If you have previously been employed by the City or Port of Oakland, please enter any other name(s) used below. If not applicable, type "N/A"

06

Please list other names used while employed by the City or Port of Oakland. If you have not been employed by the City or Port of Oakland, put "N/A".

07

Do you confirm that the address on your application matches your current residency?

• Yes
• No

08

If the address on your application does not match your current residence, please enter your address and update it in your application profile. If not applicable, type "N/A".

09

What is the highest degree or level of education that you have completed?

• High school graduate, diploma or equivalent (for example: GED)
• Some college credits, no degree
• Associates degree
• Bachelors degree
• Masters degree
• Doctorate degree
• Other

10

If you indicated your highest educational achievement is "Some college credits", how many units of college level coursework have you completed?

• 1-14 semester / 1-21 quarter units / or equivalent
• 15-29 semester / 22-44 quarter units / or equivalent
• 30-59 semester / 45-89 quarter units / or equivalent
• 60-89 semester / 90-134 quarter units / or equivalent
• 90+ semester / 135+ quarter units / or equivalent
• N/A

11

If you indicated that you have attained a Bachelors degree or above, please list the field of study (major) in each degree attained. (for example: BA degree - Environmental Science & MA degree - Business Administration) If this doesnt apply, please indicate "NA".

12

If you selected "Other", please list the major for your degree. If you did not select "Other", please type "N/A".

13

How many years of progressively responsible experience do you have in media or public relations representative position?

• I possess 7 or more years of experience as described
• I possess 6 or more years, but less than 7 years, of experience as described
• I possess 5 or more years, but less than 6 years, of experience as described
• I possess 4 or more years, but less than 5 years, of experience as described
• I possess 3 or more years, but less than 4 years, of experience as described
• I possess 2 or more years, but less than 3 years, of experience as described
• I possess 1 year, but less than 2 years, of experience as described
• I possess less than 1 year of experience as described
• I do not possess any experience as described

14

Please describe your experience and the related duties you performed in media or public relations representative position or related role. If you do not have this experience, type "N/A".

15

Do you have two (2) or more years of experience supervising or leading staff in media or public relations representative or related position?

• Yes
• No

16

Please describe your experience in detail supervising or leading staff in media or public relations representative or related position.

17

This is a citywide position, and vacancies may become available across multiple departments within the City of Oakland. To learn more about each department, visit the City's website: https://www.oaklandca.gov/Government/Departments

The drop-down menu below lists all City departments. Please select all departments for which you would like to be considered for employment opportunities as vacancies become available. If you are placed on the eligible list, your name may be certified to the department(s) you select as vacancies become available, depending on your rank. Certification is the process by which Human Resources Management (HRM) refers candidates from an eligible list to a hiring department for interviews. Your name may be certified up to four (4) times. Your name will be removed from the eligible list following the fourth certification or the third declined interview, whichever occurs first. Please note that you will only be eligible for interviews within the department(s) you select below depending on your rank and the number of ranks that are referred. If you do not select a department, you will not be certified for vacancies within that department. If you would like to update your department selections, please contact HRM at hrmtechs@oaklandca.gov. Department selections may be updated at any time while the eligible list remains active; however, your changes will only be applied to future certifications.

• Animal Services
• City Administrators Office
• City Council
• Department of Transportation
• Department of Workplace and Employment Standards
• Finance Department
• Fire Department
• Homelessness Division
• Housing & Community Development Department
• Human Resources Management Department
• Human Services Department
• Information Technology Department
• Inspector General (OIG)
• Oakland Parks & Recreation Department
• Oakland Public Library
• Oakland Public Works Department
• Office of the City Attorney
• Office of the City Auditor
• Office of the City Clerk
• Officer of the Mayor
• Planning & Building Department
• Police Commission
• Police Department
• Public Ethics Commission
• Race and Equity
• Violence Prevention Administration
• I am interested in all departments.

18

This is a public contact position. Although no current vacancies require bilingual skills in a specific language, the eligible list generated from this announcement will be used to fill positions that may or may not require bilingual language skills. For positions in this classification not requiring bilingual language skills, names will be certified in rank order (in accordance with Civil Service Rules, Section 5.02). For positions in this classification requiring selective certification of bilingual language skills, names of eligible candidates certified to the hiring authority shall be the highest ranking candidates willing to accept employment and who possess the additional and special qualifications required (in accordance with Civil Service Rules, Section 5.03, Selective Certification). Such positions will require selective bilingual skills in one or more of the following languages: Spanish, Cantonese, and Mandarin. Please note, identified bilingual skills will be tested prior to a final offer of employment. Candidates must pass the bilingual skills test to be considered for selectively certified positions. Identify the language(s) for which you have bilingual conversational proficiency. If you do not have bilingual conversational proficiency in any of the identified languages, check the appropriate box.

• Cantonese
• Mandarin
• Spanish
• I do not have bilingual conversational proficiency in any of the identified languages, but I am still interested in the position.

19

Acting assignments: If you have served in an Acting assignment that you would like considered as experience towards the minimum qualifications requirement, please list the Acting assignment(s) separately in the "Work experience" section of your application. For each Acting assignment, the description must include the Acting job title (use the word Acting as part of the job title), dates and hours served, and duties performed. I understand the above statement and will list any Acting assignments separately in the "Work experience" section of my application form.

• Yes
• No

20

Answers to the above supplemental questions MUST be supported by information contained in the "Education" and "Work Experience" sections of this application. Answers not supported by information contained in the "Education" and "Work Experience" sections of this application will NOT be considered. Resumes and cover letters will not be reviewed. I have read and understand this statement.

• Yes
• No

Required Question

Employer City of Oakland

Address 150 Frank H. Ogawa Plaza - 2nd Floor

Oakland, California, 94612

Phone (510) 238-3112

Website http://www.oaklandca.gov/