Public Health Office Assistant

Job ID: 66276

Department: TN DOH

Position: Public Health Office Assistant

Location: 251 Joy Alfred Way   Carthage,  Tennessee    38501

Duration: 12+ Months

JOB OVERVIEW:

·        The Division of Community Health Services (CHS) is seeking a Dental Public Health Office Assistant. CHS provides public health, primary care, and dental services in local health departments throughout the state. 

·        The Dental Public Health Office Assistant performs clerical tasks in the health department dental clinic(s). These tasks include patient registration, scheduling, patient check-in and check-out, patient reminder and follow-up calls, referral coordination and other duties as assigned. 

·        Applicants should be customer focused, self-motivated, team oriented, and willing to travel as needed, throughout the region.

KEY RESPONSIBILITIES:

·        Schedule and manage patient appointments

·        Inform patients of any visit requirements

·        Collect and update client demographic information for registration purposes

·        Review documentation to determine eligibility for federal and state programs

·        Input data into the health department management information systems

·        Interact with multiple computer software systems to input/receive information

·        Process the cash drawer and balance to ensure fiscal responsibility

·        Inform clients of their rights and responsibilities for participation in programs

·        Obtain prior authorization per guidance, before releasing medical information

·        Assist in obtaining prior authorization from insurers through the gathering and submission of documentation before services are rendered, as applicable

·        Compile appropriate forms for services requested to ensure efficient clinic flow

·        Scanning and Indexing records into the electronic dental record

Maintain a positive, constructive, and cooperative work environment