| Location | Remote, AK (Remote) |
Work Location: Remote / Hybrid Occasional travel to Middletown, PA
Employment Type: Contract
Travel Requirement: Onsite approximately one week per month, plus key project milestones as required
We are seeking an experienced Performance Load Test Architect / Lead to define and lead enterprise performance engineering and load testing for the Journi program. The ideal candidate will have extensive experience with NeoLoad, SAP enterprise applications, CRM platforms, APIs, middleware, and large-scale performance testing initiatives.
This role will own performance testing strategy, workload modeling, capacity planning, performance standards, test automation, monitoring, and root-cause analysis to ensure enterprise applications meet performance, scalability, and production-readiness requirements.
Define and lead the overall performance engineering strategy for the Journi program.
Establish enterprise performance testing standards, governance, methodologies, and best practices.
Develop workload models using historical production metrics and anticipated business growth.
Define non-functional requirements (NFRs), service-level objectives (SLOs), service-level agreements (SLAs), and performance acceptance criteria.
Lead performance planning for Solution Confirmation, PI Planning, SIT, UAT, Go-Live, and Hypercare.
Review solution architecture to identify scalability risks, performance bottlenecks, and infrastructure constraints.
Lead performance testing across SAP BRIM, SAP S/4HANA, SAP Convergent Mediation, SAP Datasphere, Dynamics CRM Customer Engagement, APIs, middleware, batch processing, event-driven integrations, web portals, mobile applications, IVR, and chatbot platforms.
Define workload profiles for concurrent users, transaction volumes, billing cycles, payment processing, toll transactions, financial processing, and customer service operations.
Review and approve performance test plans, scripts, workloads, and execution schedules.
Establish monitoring strategies across applications, databases, middleware, SAP, infrastructure, and cloud platforms.
Analyze response times, throughput, resource utilization, JVM metrics, database performance, middleware queues, API latency, and infrastructure bottlenecks.
Lead root-cause analysis and recommend application tuning, database optimization, infrastructure scaling, and configuration improvements.
Lead implementation and administration of NeoLoad as the enterprise performance testing platform.
Establish reusable scripting frameworks and automated performance regression testing.
Develop performance dashboards, executive reports, technical documentation, and mitigation plans.
Collaborate with development, SAP, CRM, infrastructure, middleware, and vendor teams to ensure production readiness.
12+ years of overall IT experience.
8+ years of enterprise performance engineering and load testing experience.
5+ years of experience leading enterprise performance testing initiatives.
Expert-level hands-on experience with NeoLoad.
Experience architecting performance testing solutions for enterprise-scale applications.
Strong experience with SAP BRIM, SAP S/4HANA, SAP Convergent Mediation (CM), SAP Datasphere, CRM platforms, APIs, middleware, and enterprise integrations.
Experience designing production workload models using historical production metrics.
Strong understanding of capacity planning, performance engineering, scalability architecture, and performance optimization.
Experience with stress, endurance, spike, and failover testing.
Strong knowledge of API and middleware performance testing, batch processing optimization, and cloud/hybrid infrastructure performance.
Experience with performance monitoring, diagnostics, and root-cause analysis.
Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.
NeoLoad certification.
Cloud certifications in Azure or AWS.
Candidates must reside within the continental United States.
Preference will be given to candidates local to Pennsylvania or within reasonable commuting distance of Middletown, PA.
The position is remote/hybrid, with onsite attendance required in Middletown, PA, for key project activities, including planning sessions, architecture workshops, performance test planning, SIT, UAT, Go-Live, and Hypercare.
The resource must be available for onsite meetings approximately one week per month, according to the project schedule.
Additional onsite post-Go-Live support may be required on a rotating basis during the planned six-month post-launch support period.
In-person interviews or stakeholder work sessions may be required. Interview travel expenses will not be reimbursed.
Candidates must complete the required Pennsylvania ePATCH and national criminal background checks before starting.
Onboarding generally requires five to seven business days. Selected candidates must attend an onsite orientation and collect assigned equipment in Middletown, PA. Travel and orientation expenses are not reimbursed.
Candidates residing within a three-hour commuting distance of the Middletown offices will not receive additional travel compensation; the rate is inclusive of travel costs.
Any authorized travel reimbursement must comply with applicable GSA guidelines and documentation requirements.