New!
Physical Therapist Assistant Tidelands Health Rehabilitation Hospital, an affiliate of Encompass Health
Ocean Isle Beach, NC1 day ago
| Location | Wilmington, NC |
PT Credential Completion Specialist
Salary
$15.00 Hourly
Location
Wilmington - Downtown Campus, NC
Job Type
Part Time Staff
Job Number
26-00102
Division
Student Services & Enrollment Management
Department
Registrar
Opening Date
09/10/2026
Closing Date
9/30/2026 11:59 PM Eastern
Position Description
DEFINITION
The Credential Completion Specialist performs a variety of operational and technical functions in support of student credential completion and awarding processes. This position is responsible for reviewing student academic records, evaluating program completion requirements, identifying students who have met eligibility requirements for certificates, diplomas, and degrees, and facilitating the awarding of credentials. Utilizing institutional systems, reports, and degree audit tools, the position proactively identifies students who may have completed academic programs but have not applied for graduation or credential conferral. This position contributes to student success initiatives, institutional completion goals, credential attainment rates, and accurate academic record maintenance.
SUPERVISION RECEIVED AND EXERCISED
Duties & Responsibilities (Essential Functions)
ESSENTIAL FUNCTIONS
Review student academic records to determine eligibility for the awarding of certificates, diplomas, and degrees.
Conduct detailed evaluations of academic coursework, transfer credit, prior learning credit, substitutions, waivers, and other academic credit to determine completion of program requirements.
Utilize software including Ellucian Colleague, Informer, degree audit tools, and other institutional systems to identify students who have completed or may be eligible to complete academic credentials.
Assist with basic training of the credential review processes to other staff as needed
Execute and monitor batch completion review processes, including Fast Path Analysis (FPAT) and related reporting tools, to identify students who may have satisfied requirements for additional credentials.
Research and analyze student records to resolve discrepancies, exceptions, and completion-related issues.
Review program evaluations and degree audits to verify accurate completion of curriculum requirements in accordance with college policies and catalog requirements.
Identify students who have completed credentials but have not submitted graduation applications or requests for credential conferral.
Process credential awards in accordance with institutional policies, procedures, and established timelines.
Assist with the awarding of credentials under initiatives designed to increase student completion and credential attainment.
Maintain accurate records of completion reviews, credential awards, and related documentation.
Monitor data quality and identify opportunities to improve processes related to credential evaluation and awarding.
Assist in the development, documentation, and implementation of procedures related to credential review and awarding processes.
Support institutional efforts to improve completion rates, graduation rates, credential attainment, and student success outcomes.
Experience with student information systems, degree audit tools, and reporting systems.
Remain current on curriculum changes, catalog updates, academic policies, and credential requirements that impact student eligibility for awards.
OTHER IMPORTANT FUNCTIONS
Responds in a timely and professional manner to student inquiries (phone, written, and in-person support).
Generate, interpret, and analyze reports and data.
Maintain a high level of accuracy and attention to detail.
Perform other duties and responsibilities as required.
Maintain strict confidentiality of student records and other materials or information of a confidential or sensitive nature as it relates to FERPA (Family Educational Rights and Privacy Act).
Strong customer service skills.
English usage, spelling, grammar and punctuation.
Modern office procedures, methods, and equipment.
Operate a variety of office equipment including a computer, and familiarity with Microsoft Word, Google Suite, PowerPoint, and other frequently used computer programs.
Maintain mental capacity which allows the capability of:
Other duties as assigned.
Qualifications
EXPERIENCE AND EDUCATION GUIDELINES
Associate Degree or equivalent combination of education and related work experience.
One year of experience in a higher education setting.
Experience in a Registrar's Office with degree audit/credential completion work preferred.
Supplemental Information
SPECIAL INSTRUCTIONS TO APPLICANTS
This position REQUIRES UNOFFICIAL TRANSCRIPTS AND/OR TRAINING CERTIFICATIONS be submitted in addition to the application. Please have these documents ready to upload when applying.
Candidates are required to submit OFFICIAL TRANSCRIPTS for all degrees obtained prior to their first day of work or hire date. If the highest level of education is a High School diploma or equivalent, proof of completion is required.
Candidates who have obtained their education outside of the US and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Baccalaureate or Masters degree conferred by a regionally accredited college or university in the United States.
To claim veterans' preference, all eligible persons shall submit a DD Form 214, Certificate of Release or Discharge from Active Duty, to Human Resources during the application process. Human Resources will verify eligibility.
STATEMENT OF NON-DISCRIMINATION
Cape Fear Community College, its faculty and staff, and the Board of Trustees are fully committed to the principles and practice of equal employment and educational opportunities. The College does not discriminate against applicants, students, or employees in any programs and activities provided on the basis of race, color, national origin, sex (including pregnancy and sexual orientation), gender (including gender identity and status as a transgender or transsexual individual), disability, religion, age, genetic information, veteran status or any other protected status as required by Title IX of the Educational Amendments of 1972, Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964 and any other applicable statutes and CFCC policies.
Employer Cape Fear Community College
Address 411 N Front Street
Union Station Building-Suite 299
Wilmington, North Carolina, 28401
Website http://www.cfcc.edu