Psychosocial Specialist

    Highlights

    Every day, we serve approximately 1,500 patients living with advanced illness, wherever they call home, be it a private residence, a long-term care or assisted living facility, a hospital, or in one of our nine inpatient care centers. Where applicable, and as required by law, employment with Community Hospice & Palliative Care may be contingent upon successful completion of a background screening initiated by the organization through the Florida Agency for Health Care Administration (AHCA) Background Screening Clearinghouse.

    Numbers & Facts

    LocationJacksonville, FL

    Description

    Awarded Great Place to Work Certification Once Again!

    Behind every award is a story, and ours is written every day by more than 900 dedicated employees and hundreds of compassionate volunteers who walk alongside patients and families when they need us most.

    At Community Hospice & Palliative Care, we're honored to bring clinical excellence and compassion to every bedside, every home, every conversation. Every day, we serve approximately 1,500 patients living with advanced illness, wherever they call home, be it a private residence, a long-term care or assisted living facility, a hospital, or in one of our nine inpatient care centers.

    We're here to improve quality of life, to ease pain and lift burdens, and to be the Compassionate Guide that families need when time matters most. And most importantly, as the only non-profit hospice provider in the region, we never turn anyone away due to an inability to pay.

    Position Summary

    The Pediatric Psychosocial Specialist is a member of an interdisciplinary pediatric care team and is responsible for addressing the psychosocial needs of patients and their families. This role conducts assessments, provides supportive counseling, coordinates resources and referrals, and advocates for patient and family needs. The specialist collaborates with internal teams and community resources to ensure appropriate psychosocial support and continuity of care.

    Essential Functions

    • Conduct psychosocial assessments to identify patient and family needs, risk factors, and support requirements.
    • Provide supportive counseling, crisis intervention, and case management services to patients and families.
    • Coordinate psychosocial interventions and facilitate referrals to appropriate community resources and support networks.
    • Develop and maintain collaborative relationships with community professionals and service agencies to support patient care coordination.
    • Participate as an active member of the interdisciplinary care team by sharing relevant psychosocial information and recommendations.
    • Advocate for patient and family rights, including support for self-determination and access to services.
    • Assist with transitions or changes in level of care by coordinating resources and providing support to patients and families.
    • Identify when specialized mental health services are needed and facilitate appropriate referrals.
    • Complete psychosocial components of comprehensive assessments and other required evaluations within established timelines.
    • Maintain accurate and timely documentation of assessments, interventions, and patient progress.
    • Participate in professional development activities, including training sessions, workshops, and professional meetings.
    • Provide consultation and guidance to interdisciplinary team members regarding psychosocial issues, family dynamics, and available resources.
    • Adhere to applicable professional standards and ethical guidelines in the delivery of services.
    • Perform other related duties as assigned.

    Qualifications

    Knowledge and Critical Skills

    • Pediatric and family experience preferred
    • Experience in supportive counseling in group and individual settings, and/or direct service with clients and their families in health care setting, experience in provision of case management service.
    • Strong interpersonal and communication skills
    • Ability to work with a wide range of constituencies in a diverse community
    • Ability to work flexible hours when needed
    • Ability to work within framework of multi-disciplinary team

    Experience

    • Pediatric and family experience preferred
    • Experience in supportive counseling in group and individual settings, and/or direct service with clients and their families in health care setting, experience in provision of case management service.

    License / Certification

    • Current licensure as a registered clinical social worker in state of Florida or License eligible
    • Current state of Florida driver's license with acceptable driving record and reliable transportation.
    • Level II AHCA (Agency for Health Care Administration) Background Screening required.

    Education

    • Masters Degree in Social Work from an accredited school of Social Work and three (3) years direct service experience, LCSW preferred.

    Other Requirements

    • Must have medical clearance for communicable diseases before direct patient contact.
    • Current immunizations including but not limited to TB, Hepatitis, and Flu.

    The knowledge, skills and abilities listed above are typically acquired through the levels of education and experience listed. However, any equivalent combination of education and/or experience, which provide an applicant with the listed knowledge, skills, and abilities to perform the essential duties and responsibilities of the job, is acceptable.

    This description is intended to describe the general nature and level of work performed by employees assigned to this role. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions required of employees in this position. The organization reserves the right to modify or amend the duties of the position or to require that additional tasks be performed as organizational needs change. This description does not constitute a contract of employment, and employment with the organization is at-will, meaning either the employee or the organization may terminate the relationship at any time, with or without cause or notice.

    Community Hospice & Palliative Care, including all of its subsidiaries and affiliated companies, is committed to complying with all applicable provisions of the Americans with Disabilities Act (ADA), as amended. We provide reasonable accommodations to qualified individuals with disabilities to ensure equal access to employment opportunities and the ability to perform the essential functions of a position. If you require an accommodation to complete the application process, interview, or perform the essential functions of a role, please contact Human Resources at humanresources@aliviacare.com.

    We participate in E-Verify to confirm the employment eligibility of all newly hired employees.

    Where applicable, and as required by law, employment with Community Hospice & Palliative Care may be contingent upon successful completion of a background screening initiated by the organization through the Florida Agency for Health Care Administration (AHCA) Background Screening Clearinghouse. More information about the Clearinghouse, including positions that require screening, can be found here: https://info.flclearinghouse.com.

    Equal Opportunity Employer

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