Strives to promote continuous quality improvement of services through the timely completion of QA activities (i.e. satisfaction surveys, outcome measurement reports, etc.) and participates in ongoing networking with individuals served, families and/or care givers, other NRVCS programs, and other community agencies and resources as needed. Immediately reports to a supervisor any observed or suspected problems that involve individual or program safety, welfare, and/or other potential policy and procedure violations and completes a NRVCS Incident Report Form documenting each incident within 24 hours.