PSD Business System Administrator

1SLBJP00004163
Title: PSD Business System Administrato

Product & Service Delivery Support | PSD Job Delivery Technical Support

• Base pay range: $22-$25
• Reimbursable expenses: None. No Mileage, housing, per-diem, or relocation coverage

Shift & Work Hours:

• Day shift: 7AM-7PM
• 11 days on / 3 days off, every other FRI/SAT/SUN

PSD Business System Administrator

Product & Service Delivery Support | PSD Job Delivery Technical Support

MissionThe PSD Business System Administrator is responsible for operating the business system and deliver user support in the assigned organization. The PSD Business System Administrator is also responsible for maintaining business systems, preparing reports and analysis for assigned accounts/tasks.

Responsibilities

• Ensure consistent and ongoing business system usage.
• Provide user assistance as required and coordinate the local user community.
• Deliver local user training as needed.
• Coordinate the creation and maintenance of user accounts in the system.
• Monitor and ensure authorization of system account requests.
• Police and correct system errors and remove obsolete and duplicate items.
• Track and ensure a response to all system feedback, Help requests, bugs, and idea submissions.
• Maintain an organized archiving/e-filing system of corporate documents.
• Handling sensitive information in a confidential manner.
• Contribute to quality customer service.
• Immigration Sponsorship not offered for this role

Experience & Exposures:

• Field
• PSD

Job Code 82150230

Kindly share resume with answers:
Q1: Have you tracked user support requests, help tickets, system bugs, or enhancement requests? What system did you use
Q2: Have you created, maintained, modified, or removed user accounts and system access? Please describe your experience.
Q3: Tell me about your experience supporting or administering a business application or operational system