Provider Specialist/Lead

Employment Type: Continuous 12-months

Type: Full-Time

FLSA Status: Non-Exempt

Compensation:

Provider Specialist: $23.37/hour - $29.92/hour in 6 steps

Lead: $25.80/hour - $33.03/hour in 6 steps

Application Deadline: Open Until Filled

MISSION STATEMENT:

Join Kings Community Action Organization (KCAO) and make a difference in Kings County, CA as a Provider Specialist/Lead. KCAO envisions a future where all people in Kings County are able to live with dignity, have access to available resources and have the opportunity, motivation and ability to live economically productive and satisfying lives.

Our Mission: Working as a team, KCAO will seek and provide programs that develop self-sufficiency in individuals, families, and communities within Kings County.

Our Vision: Kings County residents and communities will achieve self-sufficiency through the high quality and client-focused programs of KCAO.

We are a private nonprofit helping people and changing lives in Kings County since 1965. Do you see yourself as part of our team of passionate, committed, and caring people?

JOB SUMMARY:

The Provider Specialist/Lead is responsible for the provider reimbursement function with the accurate completion of monthly provider reimbursement based on monthly attendance sheets and support in preparation of various fiscal and reimbursement reports, projection analysis and family fee accounts receivable reports. In addition, this position assists in assessing, collecting, recording and maintaining subsidized child care assistance family fees in accordance with California Code of Regulations (CCR) Title 5.

DUTIES AND RESPONSIBILITIES:

• Calculate, process, and distribute monthly provider payment respective to the child care certified hours submitted, provider rates and current Regional Market Rate (RMR).
• Collect and maintain provider files and direct deposit information as directed for payment.
• Receive and respond to walk-ins and phone calls from family child care providers regarding reimbursement or families regarding family fees.
• Assist in assessing, recording, collecting and documenting individual client family fees for all subsidized child care programs.
• Develop bookkeeping system to record monthly family fee transactions.
• Accept family fee payments, record them appropriately and submit to the Finance Department daily for deposit.
• Reconcile, adjust and make appropriate changes to family fees and provider reimbursements to ensure accuracy.
• Complete year-end tax family fee statements.
• Prepare monthly family fee billing statement.
• Participate in monthly audit of family data files to ensure compliance.
• Act as a substitute for Child Care Enrollment Specialist and Provider Reimbursement staff is unavailable.
• Travel and attend out of town meetings and conferences as required.
• Assist with outreach events and presentations to the community to promote child care services.
• Perform other duties as assigned.
• Participate in staff meetings and attend other meetings and seminars as directed.
• Provider Specialist is an entry level position, and individuals are expected to advance to Provider Specialist Lead upon satisfactory performance, meeting the necessary requirements, and when a vacancy exists.
• Provider Specialist Lead preforms at an advance level, may train new Provider Specialist staff on CDSS guidelines related to reimbursements in collaboration with Child Care Manager. They may assist with reports, analyzing, planning and implementing policies and procedures, track reimbursement data and provider trends, provide training related to provider participation and enrollment systems, and monitor compliance.

EDUCATION/EXPERIENCE REQUIREMENTS

Provider Specialist:

• AA Degree in business administration, accounting, or related business degree; AND
• Two (2) years' work experience as an intake/ eligibility worker preferred.

OR

• High School Diploma or (Equivalent) and three (3) years of relevant experience which would provide the skills, knowledge, and ability to perform the essential functions of the position.

Provider Specialist Lead:

• AA Degree in business administration, accounting, or related business degree; AND
• Four (4) years' work experience as an intake/ eligibility worker preferred.

OR

• High School Diploma or (Equivalent) and Five (5) years of relevant experience which would provide the skills, knowledge, and ability to perform the essential functions of the position.

OTHER REQUIREMENTS:

• Travel and attend out of area meetings and conferences as required per the funding source(s).

• Work variable hours and days, including those outside regular Monday through Friday, 8 a.m. to 5 p.m. business hours.

• Meet and maintain KCAO hiring requirements which include:

• Criminal Record Clearance including California DOJ, FBI and Child Abuse Centralized Index (CACI).

• Reliable, insured transportation and valid California Driver License

• Motor Vehicle Report (MVR) acceptable to KCAO's vehicle insurer.

• Health examination with tuberculin clearance.

• Ability to be contacted outside of regularly scheduled work hours in case of emergency.

KCAO is an Equal Opportunity Employer and a Drug Free Workplace

KCAO participates in the E-Verify program that electronically confirms an employee's authorization to work in the United States that complies with the I-9 form.