| Location | Wichita, Kansas |
| Website | www.providrscare.net |
Provider Service Representative – Entry-Level (High School Graduate) This is an Onsite Position
Position Summary:
The Provider Relations Specialist serves as a key point of contact between healthcare providers and ProviDRs Care. This role ensures providers receive timely support, information, and assistance with administrative and operational processes. It’s ideal for a candidate with strong communication and organizational skills, even without a college degree.
Key Responsibilities:
Provider Communication:
Respond to phone calls and emails from providers regarding claims, billing, authorizations, and general inquiries.
Issue Resolution:
Assist in resolving provider concerns by collaborating with internal departments such as Claims, Member Services, and Credentialing.
Data Entry & Records Management:
Maintain accurate provider records in internal systems, including contact information, contract status, and documentation.
Support Provider Onboarding:
Help onboard new providers by collecting forms and documents, and guiding them through ProviDRs Care procedures.
Training & Materials Distribution:
Distribute educational materials and updates about system changes or policy updates to providers.
Compliance & Documentation:
Ensure all provider interactions and updates are documented accurately for reporting and compliance purposes.
Qualifications:
Education:
High School Diploma or GED .
Preferred Experience:
1–2 years of customer service, healthcare administration, medical office, or insurance experience (but not always ).
Skills & Abilities:
Excellent communication and listening skills.
Detail-oriented with strong organizational abilities.
Comfortable using computers and basic office software (Microsoft Word, Excel, Outlook).
Ability to learn healthcare terminology and claims systems on the job.
Team-oriented, with a willingness to learn and grow in the healthcare industry.
Work Environment:
Full-time, standard weekday hours.
Office-based
Occasional local travel for provider meetings or training sessions may be .
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Shift:
Day shift
Ability to Commute:
Wichita, KS 67202
Ability to Relocate:
Wichita, KS 67202: Relocate before starting work
Work Location: In person