Provider Engagement Account Manager

  • $55,000–$80,000 Per Year

Highlights

Key Responsibilities: Build and maintain relationships with providers to support high-quality, cost-effective member care. Serve as the primary contact for providers, addressing issues, improving performance, and ensuring quality care delivery.

Numbers & Facts

LocationAtlanta, GA (
Remote
)
Salary$55,000–$80,000 Per Year

Description

Position Overview: Maintain strong partnerships between the health plan and contracted provider networks. Serve as the primary contact for providers, addressing issues, improving performance, and ensuring quality care delivery.
  • Location: Georgia (Cobb, Dekalb, Fulton, or Gwinnett County)
  • Travel: Local travel up to 4 days per week
Key Responsibilities:
  • Build and maintain relationships with providers to support high-quality, cost-effective member care.
  • Serve as the main liaison between providers and the health plan.
  • Address and resolve provider-related issues in collaboration with internal teams.
  • Evaluate provider performance using data analytics and implement improvement strategies.
  • Drive enhancements in value-based metrics including Risk/P4Q, HBR, HEDIS, quality, cost, and utilization.
  • Conduct regular in-person meetings with physicians to review performance metrics and improvement opportunities.
  • Support provider engagement in value-based care models focused on quality outcomes and cost efficiency.
  • Manage assigned territory using consultative account management methods.
  • Complete assigned projects and ensure compliance with all company policies.
Education and Experience:
  • Bachelor's degree in a related field or equivalent experience.
  • Minimum two years of provider engagement or account management experience.
  • Background in managed care, health plan, IPA, or medical group settings.
  • Proficiency in HEDIS and quality measures, cost (MLR), and utilization management.
  • Experience in project management and value-based care conversations with providers.

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