ProSolutions Mission Critical Manager, East

Job Description

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Job Title: ProSolutions Mission Critical Manager, East

Lakeland, FL, USA, 33811

| Lithonia, GA, USA, 30058

| Summerville, SC, USA, 29483

| Lebanon, TN, USA, 37090

Employment Status: Full-time

Posting Start Date: 8/14/26

If you are currently an employee of Herc Rentals, please apply using this link: Herc Employee Career Portal

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals' parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol "HRI." Herc Rentals serves customers through approximately 607 locations and has about 10,000 employees in North America as of June 30, 2026.

Job Purpose

The Mobile Master Technician - Mission Critical Projects is a master-level technician deployed to high-priority Herc Rentals locations across the country. This long-term role is designed to provide expert technical support, reduce downtime, and ensure fleet readiness in critical operational zones. The position requires extensive travel (up to 90%) and the ability to work independently while building strong relationships with local teams and customers. In some instances, this role could involve temporary relocation for 12 months or more at a time.

Why This Role Stands Out

We know your time and talent are valuable. That's why we offer:

• Premium Pay for your expertise and flexibility
• Daily Per Diem to cover meals and incidentals while on the road
• Company-Provided Housing during deployments
• Relocation Assistance when needed for long-term assignments

What you will do...

• Travel to designated Herc branches and customer job sites to perform diagnostics, repairs, and preventative maintenance on a wide range of fleet equipment.
• Prioritize service needs in high-impact areas, including emergency repairs, fleet readiness for large-scale projects, and support for under-resourced branches.
• Diagnose and troubleshoot fuel systems, electrical systems, hydraulic systems, and propane systems.
• Recondition and replace parts to restore equipment to safe operating condition.
• Educate local teams and customers on proper equipment usage and maintenance to prevent future breakdowns.
• Maintain a clean and organized work area at each job site and adhere to all safety protocols both in the shop and on the road.
• Maintain assigned truck housekeeping and parts inventory
• Maintain equipment to company standards of readiness, completing appropriate paperwork for repair tracking and accounting, including applicable DOT driver logs and electronic paperwork
• Produce timely and detailed service reports and repair logs for each location visited.
• Collaborate with branch managers and regional operations to identify and resolve recurring technical issues.
• Serve as a technical mentor to local technicians when needed.

Requirements

• High school diploma or GED required; technical school or trade certification preferred.
• Minimum 7 years of experience as a heavy equipment technician, preferably in field service roles.
• Valid driver's license with a clean driving record; CDL preferred.
• Must possess a complete set of personal tools suitable for heavy equipment diagnostics and repair.

Skills

• Strong diagnostic and repair skills across mechanical, hydraulic, pneumatic, and electrical systems.
• Ability to diagnose and service diesel and gas engines, transmissions, air brake systems, and electronic controls found on trucks, heavy equipment, and support equipment.
• Proficient in reading and interpreting schematics and diagrams for hydraulic and electrical systems (AC/DC).
• Perform periodic maintenance and major repairs as needed.
• Excellent communication and customer service skills.
• Willingness to work flexible hours, including weekends and emergency call-outs.
• Ability to lift 50 pounds and work in various weather conditions.
• Ability to work independently and travel extensively.

Req #: 71051

Pay Range: $32.00 - $41.00 per hour

Please be advised that the actual salary offered for any position is subject to the companys sole discretion and may be influenced by various factors, including but not limited to the candidates qualifications, experience, location, and overall fit for the role.

Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.

Keeping you healthy

Medical, Dental, and Vision Coverage

Life and disability insurance

Flex spending and health savings accounts

Virtual Health Visits

24 Hour Nurse Line

Healthy Pregnancy Program

Tobacco Cessation Program

Weight Loss Program

Building Your Financial Future

401(k) plan with company match

Employee Stock Purchase Program

Life & Work Harmony

Paid Time Off (Holidays, Vacations, Sick Days)

Paid parental leave.

Military leave & support for those in the National Guard and Reserves

Employee Assistance Program (EAP)

Adoption Assistance Reimbursement Program

Tuition Reimbursement Program

Auto & Home Insurance Discounts

Protecting You & Your Family

Company Paid Life Insurance

Supplemental Life Insurance

Accidental Death & Dismemberment Insurance

Company Paid Disability Insurance

Supplemental Disability Insurance

Group Legal Plan

Critical Illness Insurance

Accident Insurance

Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.

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