Property Services Coordinator

A long-established Boston builder is hiring a Property Services Coordinator to look after a portfolio of luxury single-family homes they maintain for long-standing clients.

The role

• Support the Senior Services Manager across multiple properties and projects.
• Organize and schedule client worklists, and follow up so open tasks actually close.
• Coordinate consolidated visits with homeowners, field staff and outside vendors.
• Attend and facilitate onsite service calls.
• Create workorders and manage them through the full service call lifecycle.
• Keep meeting minutes, property plans, schedules and home procedures current.
• Track vendor insurance documents and assist with client billing and payment paperwork.

What we are looking for

• Experience in construction and/or property management, with a basic grasp of construction methods and materials.
• A real appetite for white-glove, concierge-level client service. This is a relationship job.
• Comfortable being the responsive point of contact for homeowners and for people inside the business.
• Strong planning and organization, and steady when priorities shift.
• Microsoft Office. Hospitality or high-end service experience is a plus, not a requirement.

Compensation and benefits

$65-85K, depending on experience. Full time, Boston.

Medical through Cigna from your first day of employment, with no waiting period. The company funds 75% of the premium. A company-funded HRA covers deductible-related expenses in full, up to $3,000 individual and $6,000 family, at no cost to you. Dental through Cigna, with a $5,000 calendar-year benefit on the high plan, and vision. Basic life and AD&D of $100,000 each, employer-paid and automatic on hire, with employer-paid short- and long-term disability. A 401(k) after 90 days, matched 100% of what you defer up to 3% of salary. Health care, dependent care and commuter FSAs. Ten paid holidays. A company iPhone, or $60 a month toward your own.