| Location | SIOUX FALLS, SD |
As a Property Manager with Cresten Properties, you will be responsible for overseeing the daily operations of multi-family residential complexes. Included in the day-to-day operations is providing exemplary living experience and the highest possible quality of service at a superior value for our residents.
Achieve occupancy goals through strategic advertising, property tours, and timely filling of vacancies.
Respond to inquiries via phones, internet and walk-ins form prospective residents
Schedule and conduct property showings with prospective residents
Determine the eligibility of prospective residents according to company policy
Manage and maintain the property management system
Communicate effectively with vendors/contractors in a timely manner
Maintain accurate records, compiling reports and documentation
Provide excellent customer service and resident relations
Ability to follow company safety requirements and maintain a secure premises of the property while providing solutions where applicable.
Supervise maintenance activities in conjunction with the Maintenance Supervisor
Conduct routine inspections of the property, including common areas, grounds, and amenities
Ensure work orders are completed in a timely manner
Conduct market surveys, staying competitive with competition
Operate within non-discriminatory and Fair Housing laws
Assist in property budgets
Collect rents from current residents and assist in collections of delinquent accounts
Monitor property performance metrics, such as occupancy rates, rent collections rates, and expense ratios
Implement strategies to improve property performance, including cost-saving measures and increasing tenant retention
Maintain and exceed personal KPI metrics, such as lead generation, lead-to-showing conversions, lease conversions, response times to tenant inquiries, and maintenance issue resolution times and other metrics as determined by Supervisor
Analyze property data to identify trends and areas for improvement
Other duties as required/assigned
Detail-oriented with exceptional office skills
Excellent organization, communication, and interpersonal skills
Must have the ability to prioritize and multi-task
Operating standard office equipment, including job-related computer hardware and software applications, including Microsoft Office Products.
Strong supervisory and decision-making skills with the ability to exercise sound judgment and discretion
Ability to analyze data, recommend solutions, and implement policies effectively
Three years of Property Management, General Management or equivalent experience preferred
Familiar with Fair Housing Laws preferred
Knowledge of Yardi property management system preferred
High School Diploma required
Work is performed in a small office setting as well as various apartment units.
Within Sioux Falls Metro area on a daily/weekly/monthly basis.
While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, see, reach, stoop, kneel.