Property Manager

Position Summary & Primary Responsibilities:

The Real Estate Manager is responsible for all property operations and team member

management at their assigned property or properties, providing superior customer service to

residents and excellent stewardship of the owner's asset. This position has accountability for

maintaining the smooth flow of operations, supervising and providing direction to site staff, and

ensuring the financial success of their assigned property. In addition, this position is

responsible for the following:Directly supervising all on-site staff to include office, maintenance, and

grounds/caretaking personnel

• Handling and resolving resident concerns in a timely and customer friendly manner
• Successful marketing of the apartment community including building relationships with

local businesses and corporate outreach

• Understanding and upholding company policies and procedures as well as identifying

and developing process improvements

• Understanding and ensuring adherence to all state and federal regulations surrounding

housing, employment, and, if applicable, affordable housing programs

• Financial reporting, including owners' reports and budget creation
• Understanding and adhering to established property budgets, communicating

effectively and proactively with Operations Leadership if the need for unforeseen

expenses emerges

• Responding to and overseeing the resolution of emergency situations at assigned

property or properties, both during and outside of regular business hours

• Upholding the rules and regulations of the property, issuing lease violations, nonrenewals,

and eviction notices when appropriate

• Coordinating or overseeing the coordination of community events such as National

Night Out

• Frequently and effectively communicating with teams, Shelter management, and owner

clients when appropriate

• Performing special projects and other duties as assigned by Operations Leadership

Education & Experience:

• High school diploma or equivalent
• Experience managing communities of 100+ units for a professional property

management company

• 4+ years of supervisory experience in leading and motivating teams to meet goals
• Tax credit and section 8 experience preferred

Knowledge, Skills & Abilities:

• Excellent leadership and management skills, including effective relationship building

both within and outside the organization

• Exceptional interpersonal skills with the ability to communicate effectively with a wide

range of people

• Ability to demonstrate good judgment, problem solving, and decision-making skills
• Strong organizational skills
• Ability to maintain a professional and polished image
• Ability to effectively use, leverage, and learn technology platforms. Experience with

Yardi software preferred.

• Exceptional customer service and communication skills
• Ability to develop, understand, and adhere to a budget
• Ability to multi-task and work well under pressure