| Location | New Orleans, LA |
RUN THE PROPERTY. LEAD THE TEAM. SHAPE THE RESIDENT EXPERIENCE.
At VPG, our Multi-Family Property Managers don't just oversee buildings — they shape how residents live. We're looking for an experienced, dedicated leader who can run strong day-to-day operations, build lasting resident relationships, and drive property performance while staying fully compliant.
You'll own the daily operations of your assigned properties: leading leasing efforts, partnering with maintenance and make-ready teams, managing budgets, and making sure every property is safe, well-maintained, and a place residents want to stay. This is a role for someone who balances customer service with operational discipline and can manage many moving pieces at once.
If you're a customer-centric property management leader who knows how to turn great service into strong results, let's talk.
Why Lead Your Property at VPG?
Real ownership — Run your assigned properties and be accountable for their performance and resident experience.
Leadership impact — Guide leasing, maintenance, and make-ready teams toward a high standard of service.
Room to grow — Join a growing company that supports professional development and advancement.
Resident-focused culture — Play a crucial role in shaping our residents' living experience.
What You'll Do:
Oversee daily operations of assigned properties, ensuring they are well-maintained and meet company standards.
Manage tenant relations by addressing concerns promptly and effectively to foster positive relationships.
Assist the leasing team in marketing available units, conducting tours, and processing applications.
Ensure compliance with local, state, and federal regulations, including Section 8 housing requirements.
Use property management software (Yardi) to track leases, maintenance requests, and tenant communications efficiently.
Collaborate with maintenance teams to oversee facilities management and ensure timely resolution of maintenance issues.
Prepare and manage budgets for each property while monitoring expenses to optimize profitability.
Conduct regular inspections of properties to identify areas for improvement and ensure adherence to safety standards.
Develop and implement customer service strategies that enhance tenant satisfaction and retention.
Maintain accurate records of property operations, financial transactions, and tenant interactions.
Coordinate with the make-ready team to move between assignments, purchase supplies, and conduct quality walk-throughs.
Perform other duties and special projects as assigned.
Requirements:
Strong administrative skills with attention to detail in managing documentation and reports.
Proficiency in property management software such as Yardi or similar platforms.
Excellent customer service skills with a proven ability to build strong relationships with tenants and stakeholders.
Sales acumen to effectively market properties and close leasing agreements.
Knowledge of relevant laws governing property management, including fair housing regulations.
Understanding of the property leasing process from marketing through lease execution.
Experience in facilities management to ensure properties are safe, functional, and aesthetically pleasing.
Familiarity with customer relationship management (CRM) systems to track tenant interactions.
Experience with Computerized Maintenance Management Systems (CMMS) for tracking maintenance tasks.
Valid driver's license.
Preferred Experience:
2+ years of property management experience required.
Experience managing multi-family residential properties.
Familiarity with Section 8 housing requirements.
What Success Looks Like:
Properties are safe, well-maintained, and consistently meet company standards.
Residents feel heard, concerns are resolved promptly, and retention is strong.
Units are marketed, leased, and turned efficiently with strong team coordination.
Budgets are managed carefully and expenses are optimized for profitability.
Compliance with fair housing, Section 8, and other regulations is consistent and well-documented.
Records, leases, and financial transactions are accurate and up to date in Yardi.
Job Type: Full-time
Schedule:
8-hour shift
Monday to Friday
On call
Benefits:
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Parental leave
Professional development assistance
Vision insurance
Location:
In person; must be able to commute to or relocate to New Orleans, LA before starting work.
Work Location: Greater New Orleans Area