Property Manager

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The Property Manager reports to the Director of Real Estate and Space Planning and is responsible for managing the College’s commercial properties, both those owned and those leased from external entities. This role also includes supporting space planning initiatives. It is a key position that requires strong attention to detail, excellent interpersonal and organizational skills, and the ability to collaborate effectively with a diverse range of stakeholders.

ESSENTIAL JOB DUTIES

• Manage commercial properties and tenants in the college's buildings, monitoring collections, lease renewals, rent increases, and determining each tenant's share of RET and CAM charges. Maintain a tracking system for the college’s properties as Lessee and Lessor     
• Serve as tenant liaison and provide excellent customer service to tenants related to any aspect of their tenancy. Including but not limited to tenants’ waste management practices and the safety of egress areas
• Maintain accurate faculty and staff location data for Workday, and manage the data as needed when employees are onboard or depart
• Implement and coordinate space moves throughout the campus, as approved by senior leadership. Perform regular inspections of the college’s building, monitoring cleanliness and the curb appeal, and ensuring signage accuracy, appropriate furniture placement, and condition
• Manage furniture on campus, including the purchase, delivery, and assembly of new furniture, and the inventory of existing furniture in use and storage
• Maintain the interior and exterior signage program across campus, adhering to campus standards
• Coordinate building access with ECPD by gathering the needs of all key campus stakeholders to determine building hours on a weekly basis
• Prepare project feasibility reports by performing space needs assessments, providing potential space reconfiguration designs, budget estimates, and other deliverables. Draft scopes of work and oversee all minor capital projects and relocations to ensure design standards are adhered to.
• Coordinate the gathering and evaluation of space utilization data, analyze long-term departmental space requirements, develop space utilization scenarios for long-term growth, and prepare and present dashboards, plans, and analyses.
• Serve as liaison with Property Managers or owners of leased properties in relation to the cleanliness of offices, keys, security issues, work orders, and building access. Inform college stakeholders of any activity that may interfere with normal business operations
• Perform other miscellaneous duties as assigned

QUALIFICATIONS – Qualifications are deemed required or preferred and represent what is needed to perform the job effectively.

• Bachelor's Degree in Technical Theatre, Fine Arts, or a related field required
• 3-5 years of experience in property management required, including experience with commercial real estate
• Certification in property management preferred

KNOWLEDGE, SKILLS, AND ABILITIES – This may be representative but not all-inclusive of the knowledge, skills, and abilities commonly associated with the job. 

• Ability to read and understand legal documents
• Exceptional accuracy and attention to detail required
• Good math skills
• Intermediate to Expert proficiency in MS Excel and the ability to learn new software easily
• Ability to tour a property and identify safety issues and construction flaws
• Ability to schedule and supervise other staff
• Excellent organizational skills and the ability to maintain multiple projects simultaneously and to prioritize tasks
• Self-starter with excellent interpersonal communication and problem-solving skills

PHYSICAL ABILITIES – Activities commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• This position is moderately active; movement throughout the college buildings is routinely required.
• Continuous oral and written communication with clients, co-workers, and supervisors is essential.
• Repetitive movements, frequent lifting of up to 30 pounds, reaching, pushing, stooping, climbing, and the ability to read a computer screen, detect color-coding, and read fine print will be expected.

WORK ENVIRONMENT – Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.

• This position works in an office environment, event spaces, and in public and office areas of campus buildings  
• Exposed to moderate noise levels
• Occasionally exposed to inclement weather conditions 
• Ability to be on-call on a 24/7 basis during the summer conference season

Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws.  Certain job duties described herein may be subject to possible modification in accordance with applicable state and federal laws.

IN-OFFICE EXPECTATIONS

This position is primarily a hybrid role with expected days in the office each week.

The hybrid arrangement will be made upon hire. Candidates must reside within a reasonable commuting distance of the Boston campus to ensure operational effectiveness. This arrangement must be approved as outlined in the Remote Work Policy. 

Compensation: $82,150.00 - $102,650.00 annually, commensurate with experience.

Employment Category: Regular

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Division of Physical & Digital Infrastructure

In addition to a competitive salary, Emerson College is committed to the health and well-being of our employees and family members. We offer a generous benefits package to regular staff scheduled to work 20+ hours per week. 

Emerson Employment Categories influence work schedules, benefits eligibility, and time off policies. Benefits include outstanding health plans with limited out-of-pocket expenses, dental plans, generous time-off programs, and a 403(b) retirement benefit with a 9% employer contribution once eligible. Additional benefits, such as life and disability coverage and commuter offerings, are available.

Please refer to our benefits website for a full list of benefits and eligibility requirements.