Artificial Intelligence (AI), Asset Management, Billing, Customer Relationship Management (CRM), Detail Oriented, Disbursements, Documentation, Leadership, Legal, Maintain Compliance, Manufacturing Process Management (MPM), Marketing, Onboarding, Operations Management, Organizational Skills, Payment Processing, Performance Analysis, Presentation/Verbal Skills, Process Management, Property Maintenance, Property Management, Real Estate, Reconciliation, Residential Real Estate, Risk, Supplier Relationship Management (SRM), Team Building, Team Lead/Manager, Time Management, Vendor/Supplier Evaluation, Vendor/Supplier Licensing, Vendor/Supplier Relations
LOCATION
Tucson, AZ
POSTED
5 days ago
Property Management Operations Manager
Full-Time • On-Site • Tucson, AZ
ABOUT US
RGroup Property Management is a full-service residential property management company serving Pima, Pinal, and Santa Cruz Counties. We are part of Kinerity, Inc. — a growing, technology-forward real estate services enterprise that includes RGroup Realty, Elements By Design, and Sizzle Marketing.
We run a modern operation. AI-assisted systems, AppFolio, and integrated workflows handle the routine so our people can focus on what requires judgment, relationships, and expertise. We are growing across three counties and building a team that grows with us.
THE OPPORTUNITY
We are looking for someone with a genuine desire to grow in property management operations — not just fill a role, but build one. This position is central to how we onboard properties, maintain compliance, manage vendor relationships, and ensure owners are paid accurately and on time.
As the portfolio expands, so does the scope of this role. If you are detail-oriented, compliance-minded, and ready to be a key part of how a modern property management company operates, this is the right opportunity.
WHAT YOU WILL OWN
Property Onboarding
Manage the intake process for new properties — PMA execution, AppFolio setup, owner onboarding, and portfolio documentation
Coordinate move-in inspections and initial property condition documentation
Ensure new properties are fully set up and compliant before going active in the system
Ensure lease integrity, record retention, and required disclosures are current across the portfolio
Identify and close compliance gaps proactively; flag risk items to leadership
Vendor Oversight
Manage vendor relationships and maintain active vendor credentialing — licensing, insurance, and compliance verification
Coordinate work authorization and monitor vendor performance across all three counties
Review vendor invoices for accuracy and alignment with approved scope before payment processing
Owner and Landlord Payment Oversight
Review owner disbursements for accuracy — monitor payment timing, ledger integrity, and statement delivery
Coordinate with accounting on discrepancies and ensure owner-facing financials are correct before distribution
Serve as the operational point of contact for owner payment questions escalated above the Asset Manager level
WHAT YOU BRING
Active Arizona Real Estate License — required. This position cannot be considered without it.
2 or more years of residential property management experience
Working knowledge of ARLTA, Fair Housing, and Arizona landlord-tenant law
Proficiency with property management software — AppFolio strongly preferred
Strong organizational skills and attention to detail — you catch things before they become problems
Clear written and verbal communication with owners, vendors, and internal team members
A desire to grow, take ownership, and build your career in property management operations
NICE TO HAVE
AppFolio and AppFolio RealmX experience — strong advantage
Experience with vendor credentialing and compliance management
Familiarity with AI-assisted property management tools and workflows
GoHighLevel (GHL) CRM experience
NARPM membership or professional designation (RMP, MPM)
Multi-county portfolio experience
WHAT WE OFFER
Competitive compensation — commensurate with experience
Real career trajectory in a company that is actively growing its portfolio and service area
AI-assisted operations that reduce administrative burden — your time goes to judgment, compliance, and relationships
Modern systems and clear processes — we build things right and document them
A leadership team that invests in the people who want to grow
HOW TO APPLY
Submit your resume and a brief cover note explaining your property management background and what draws you to an operations-focused role. Applications without an active Arizona Real Estate License will not be reviewed.