Property Maintenance Technician Trainer (Multifamily) Las Vegas, NV
Travel: approximately 30% (California and Texas)
Role Overview
This position is ideal for a seasoned Maintenance Technician who is ready to transition from daily repair work into a leadership and training role. The Technical Maintenance Trainer supports both corporate learning initiatives and hands-on field development. The role blends structured curriculum design with on-site technical coaching across multiple regions.
The trainer will deliver classroom instruction, virtual training, and side-by-side technical sessions at apartment communities. This includes HVAC, plumbing, electrical, appliance repair, and make-ready processes. The trainer will also create clear Standard Operating Procedures, mentor senior technicians, and support certification preparation for EPA Universal and CAMT.
This is a high-impact role that strengthens service quality, improves response times, and builds confident, skilled maintenance teams.
Key Responsibilities
Training and Instruction
- Teach hands-on HVAC, plumbing, electrical, and appliance repair skills in alignment with industry standards and safety requirements.
- Lead classroom, virtual, and on-site technical training sessions to improve diagnostic accuracy and repair efficiency.
- Deliver instruction in both English and Spanish to ensure full team alignment.
Curriculum and SOP Development
- Translate complex technical manuals into clear Standard Operating Procedures and quick-reference checklists for make-ready and routine service requests.
- Develop training materials, learning modules, and skill-building exercises that support technician growth.
Certification Support
- Prepare technicians for industry credentials and serve as an internal proctor for EPA Universal and CAMT certifications.
- Track certification progress, renewal timelines, and compliance requirements.
Performance Coaching
- Identify skill gaps across regional properties and provide targeted remediation to improve service response times and make-ready efficiency.
- Mentor senior maintenance supervisors and lead technicians through a train-the-trainer model.
Operational Alignment
- Conduct needs assessments, set training goals, and establish success metrics.
- Maintain strong working relationships with regional leaders and property teams.
- Stay current on industry standards, regulatory requirements, and emerging maintenance technologies.
- Complete administrative tasks related to learning and development.
Required Qualifications
- Five or more years of expert-level experience diagnosing and repairing 410A and R22 HVAC systems, electrical panels, and common appliances.
- Ability to train others in HVAC, electrical, plumbing, and general maintenance operations.
- EPA Type II or Universal certification.
- High school diploma or equivalent.
Preferred Experience
- Prior experience mentoring field crews or delivering adult trade instruction.
- Industry certifications such as CAMT, CPO, or trade school credentials in HVAC or electrical.
- Experience with property management platforms such as Entrata or Entrata Facilities App.
- Associate degree or trade certification in a relevant field.
Competencies
- Self-motivated and energetic.
- Highly organized and detail oriented.
- Strong communication and interpersonal skills.
- Ability to train in classroom, virtual, and 1:1 settings.
- Ability to prioritize multiple tasks and work independently.
- Professional presence and strong customer service orientation.
- Bilingual in English and Spanish.
Maintenance and Professional Skills
- Ability to make appropriate recommendations within scope of responsibility.
- Knowledge of instructional design principles is a plus.
- Ability to motivate and engage learners at varying skill levels.
- Experience coordinating certification testing and tracking compliance.
Physical Requirements
- Ability to stand for extended periods during training sessions.
- Ability to walk properties, climb stairs, and navigate uneven terrain.
- Ability to lift up to 50lbs occasionally.
- Ability to use standard office equipment and present materials in person and virtually.
- Ability to maintain focus and adjust vision for computer work and technical demonstrations.
Work Environment
- Combination of home office, corporate office, and on-site apartment community locations.
- Moderate noise levels in office and field environments.
- Exposure to outdoor weather conditions during property visits.
Travel Requirements
- Approximately 30% travel to California and Texas.
- Valid driver’s license, reliable transportation, and proof of insurance required.
- Overnight travel may be required for training and business needs.