Property Coordinator

MCB Real Estate (“MCB”) is a privately held, fully integrated national real estate development and investment company based in Baltimore, MD.  As a vertically integrated company with internal development, construction, and commercial property management divisions, MCB is involved in all facets of the real estate investment cycle. MCB manages approximately $4bn of real estate assets on behalf of its primarily institutional investment base. 

MCB provides equal employment opportunities to all employees and applicants for employment and prohibits unlawful discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Additionally, we are committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.

This employment practice applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, layoff, termination, recall, transfer, leaves of absence, compensation and training.

JOB SUMMARY 

The Property Coordinator is an administrative role that supports the Property Manager or Senior Property Manager in the day-to-day operation of one or more commercial properties. The Coordinator provides administrative and coordination support across tenant and lease administration, financial processing, and facilities and vendor management, helping ensure smooth, well-organized daily operations.

This is a foundational role suited to someone early in their career who is organized, detail-oriented, and interested in building a career in commercial property management.

JOB ESSENTIAL RESPONSIBILITIES

Financial & Accounting Support

• Help the Property Manager(s) resolve vendor invoicing questions, including contacting vendors directly to troubleshoot billing discrepancies

• Compile and organize supporting documentation for NNN reconciliations in coordination with Property Manager(s) and Lease Administration

• Track rent collections and delinquency reports, flagging past-due accounts for follow-up

Tenant Coordination

• Coordinate the administrative logistics of tenant move-ins and move-outs (e.g., access, checklists, and required documentation), assisting the Property Manager(s) in coordinating with the Tenant Coordinator and Lease Administration team on lease-related notices and rent commencement paperwork

• Stay informed on key lease terms and dates (e.g., operational clauses, tenant requirements, expirations and renewal options) for assigned properties, and assist the Property Manager(s) in coordinating with the Lease Administration team as needed

• Assist with incoming tenant calls, emails, and requests, routing inquiries appropriately to support the Property Manager(s), who serves as the primary point of contact

• Provide tenants with general property information and help coordinate scheduling of property services

• Notify the Property Manager(s) of recurring tenant concerns or unusual situations

• Help plan and coordinate tenant events and appreciation activities as directed

Facilities and Vendor Coordination

• Serve as a point person for assigned properties within the MCB Mainline work order system (which uses Cove software), or other system as designated, keeping tenant and property information current, entering work tickets, dispatching to the appropriate technician or vendor, and following up to confirm completion

• Distribute RFPs to vendors as directed by the Property Manager(s) and compile vendor responses into comparison summaries for review and approval

• Coordinate with the designated contracts team to route approved service contracts for signature and track them through full execution

• Maintain vendor contract files and certificates of insurance, confirming they remain current and meet contract requirements

• Assist with incoming vendor calls, emails, and requests, routing inquiries appropriately to support the Property Manager(s) and team

• Coordinate utility account transfers and setups for new acquisitions, dispositions, and vacating tenants

• Support scheduling of property inspections, preventative maintenance, and contractor work (e.g., window washing), and help maintain property records, site plans, and operational documentation

Reporting & General Administrative Support

• Assist in compiling data for property performance and operational reports

• Prepare, format, and distribute forms, spreadsheets, and information packages to support the Property Manager(s)

• Maintain organized digital and physical files for leases, contracts, and vendor records, and keep tenant and emergency contact lists current

• Provide general administrative support, including correspondence and scheduling

• Assist with special projects and other duties as assigned

KNOWLEDGE, EXPERIENCE, SKILLS/ABILITIES

• High school diploma or equivalent required; Associate’s or Bachelor’s degree strongly preferred

• Prior experience in property administration or a similar real estate-related role strongly preferred

• Familiarity with commercial real estate property management terms and processes is a big plus

• Familiarity with Cove or similar work order software, or with real estate platforms such as MRI, Yardi, Nexus, or Avid, is a plus

• Proficiency with Microsoft Office (Excel, Word, Outlook) required

• Strong written and verbal communication skills

• High degree of accuracy and attention to detail

• Ability to manage multiple tasks, prioritize workload, and meet deadlines

• Ability to work both independently and collaboratively as part of a team

CORE COMPETENCIES

• Attention to Detail: Produces accurate, well-organized work product with minimal errors

• Organization & Time Management: Manages multiple tasks and deadlines effectively

• Communication: Communicates clearly and professionally with internal teams, vendors, and tenants

• Customer Service: Responds promptly and professionally to internal and external requests

• Adaptability & Willingness to Learn: Approaches new tasks and systems with curiosity and a growth mindset

• Collaboration: Works effectively with the Property Manager or Senior Property Manager, vendors, and other internal teams

PHYSICAL REQUIREMENTS 

This position is primarily based in a corporate office setting, with regular time spent on site at assigned properties. The role may involve travel between properties and walking property common areas and grounds, along with extended periods of sitting and computer/keyboard use. Typing dexterity is required; minimal lifting (under 20 lbs.), standing, walking, and climbing may be required.

Term of Employment Notices:  All job offers with MCB are contingent upon receipt of satisfactory background reports. Background reports include federal and state criminal, identity, and in certain job categories will include credit, and/or driving record.  

All employees are required as a term of employment with MCB to sign a Confidentiality Agreement.

Unless otherwise stated in the job posting, all posted positions are classified as full-time, regularly reporting in-person to an assigned work location.