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Project Specialist 2

    Highlights

    This position serves as the subject matter expert in project management operations for the client's regional operations and provides support as needed to ensure all customer-facing and backend services are delivered with a consistently high level of operational excellence. Works within program discipline and develops expertise as the documentation subject matter expert (SME) to expedite revisions, corrections, and changes to previously published documentation.

    Numbers & Facts

    LocationCA
    IndustryOther/Not Classified
    Company Size2,000 to 2,499 employees
    Year Founded1997
    Websitehttp://www.milestone.tech

    Description

    The Project Specialist II role is responsible for leading assigned workflows, implementing industry-standard project management principles to manage assigned projects, and handling operational ad hoc requests for the regional physical security operations team. This position serves as the subject matter expert in project management operations for the client's regional operations and provides support as needed to ensure all customer-facing and backend services are delivered with a consistently high level of operational excellence.

    How You Will Make an Impact

    • Acts as the liaison and primary point of contact for internal and cross-functional projects.
    • Evaluates project status and resource utilization, implementing changes as needed.
    • Reviews status reports prepared by project personnel and modifies schedules or plans as required.
    • Creates project plans and builds consensus among diverse stakeholder groups.
    • Supports management through project planning and coordination to meet commitments on time and within resource limitations.
    • With client and management approval, assists with determining requirements, priorities, and monitoring progress.
    • Works within program discipline and develops expertise as the documentation subject matter expert (SME) to expedite revisions, corrections, and changes to previously published documentation.
    • Meets regularly with client management for status updates.
    • Leads daily operations and directs the implementation of standards, procedures, and best practices that ensure a cohesive, consistent, and unified global program.
    • Works directly with the client to develop strategies, programs, systems, and tools that enhance the approach to keeping employees safe and secure.
    • May manage builds for new construction, retrofits, and existing security needs, including security system vendor selection and new technology updates.
    • Regularly communicates updates on emerging technologies, solutions, and projects that may impact business operations, employees, or vendors.
    • Provides timely communication regarding planning, project status, issues, and risks to internal security teams, cross-functional management, and executive teams.
    • Manages performance metrics to evaluate progress and success.

    What You Will Need to Succeed

    • Bachelor's degree or equivalent knowledge and experience.
    • 3-5 years of experience as a Project Specialist.
    • Excellent organizational skills and the ability to manage multiple projects simultaneously.
    • Strong oral and written communication skills with keen attention to detail and quality.
    • Effective in both one-on-one and large group settings.
    • Action-oriented with a passion for getting things done efficiently and effectively.
    • Ability to interact with and influence professionals at various levels across diverse cultures.
    • Proficiency in Microsoft Suite, Google Suite, and project management software such as Asana.
    • Ability to thrive in a dynamic, fast-paced environment.
    • Professional appearance and demeanor.
    • Strong decision-making ability.
    • Ability to quickly learn and master new technology.

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    About Company

    At Milestone, we know IT, and we’re consistently driving innovation in infrastructure operations to improve the overall customer experience. As a Managed Services Provider (MSP), we use technology intelligently to make IT infrastructures smarter, streamlined, and ultimately, more successful.

    Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to your company and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients.

    Since our inception in 1997, our clients have benefited from more efficient operations and a renewed focus on employee development and business innovation. When founder, Prem Chand, started Milestone Technologies, Inc. he aimed to solve the growing problem of IT Relocation for Silicon Valley businesses. Today, with more than 2,000 employees serving a substantial client base of over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe.

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