Project/Program Manager

Job Title: Project/Program Manager

Work Location & Reporting Address Springfield, MA 1111 Hybrid - onsite 3 days per week

Vendor Rate $65/hr

Contract duration 12 Months

Mode of Interview: Telephonic/Face to Face/Skype Interview: Virtual and/or In-Person

Mandatory skills:

10+ years of project management experience delivering technology programs; insurance domain experience required. Strong understanding of insurance products and operations. Demonstrated success managing cross-functional delivery with multiple workstreams and vendor/onshore/offshore teams. Strong governance discipline (RAID, action/decision logs, dependency management) and ability to operate with minimal direction. Excellent written and verbal communication; ability to produce concise, leadership-ready updates. Experience with Agile, Waterfall, or hybrid delivery methods; comfort operating in ambiguity and evolving priorities.

Highly proactive and action-oriented; does not require repeated follow-ups. Owns outcomes end-to-end and escalates risks early with Eligible to workions and recommendations. Strong stakeholder presence; communicates clearly, calmly, and consistently. Disciplined progress reporting and transparent status; no surprises.

Preferred tools exposure - Jira, Confluence (or equivalent backlog/documentation tools), MS Project, Smartsheet, or equivalent planning tools, Microsoft Teams and standard collaboration tools.

Detailed JD *(Roles and Responsibilities)

Lead day-to-day delivery for the Worksite program by driving schedule, governance, and cross-functional execution. This role requires strong stakeholder management, proactive risk and dependency handling, and crisp reporting.

The ideal candidate is a self-directed, action-oriented project leader who creates clarity, removes blockers, and keeps teams accountable.

• Own and maintain the integrated delivery plan (milestones, dependencies, sprint/release calendar, and key deliverables).
• Run delivery governance: workstream syncs, RAID management, decision and action tracking, and release readiness cadence.
• Proactively identify and manage risks, issues, and dependencies; drive mitigation plans and escalations with recommended actions.
• Coordinate across product, business, engineering, QA, and environment/release teams to ensure aligned execution.
• Manage scope alignment and change control by documenting impacts to timeline, cost, and deliverables.
• Produce executive-ready status reporting (weekly status, milestones, KPIs, forward look, and support requests).
• Facilitate stakeholder communications and ensure timely decisions to avoid delivery delays.
• Support cutover and go-live planning (readiness checklists, runbook coordination, and go/no-go inputs).

Minimum years of experience: 10 years

Disclaimer: Diverse Lynx LLC is an Equal Opportunity Employer. All applicants and employees are evaluated without discrimination, based solely on their qualifications, ability, competence and performance. This email and its attachments may contain confidential or proprietary information and is intended only for the recipient(s). If you received this message in error, please disregard it and notify the sender. If you no longer wish to receive our communications, you may unsubscribe at any time.

Security Notice: Our official website is www.diverselynx.com We do not operate or authorize any other websites representing Diverse Lynx LLC.