Role: Project/Program Manager IT 4
Location: Chicago, IL or Peoria, IL
Work Arrangement: Hybrid initially; must be willing to work onsite 5 days/week if the requirement changes
Position Overview
We are seeking an experienced IT Project/Program Manager to join a Digital Application Program Management team. This role will lead cross-functional project teams responsible for delivering software solutions that integrate common services across an enterprise application portfolio and systems used by customers and dealers.
The Project/Program Manager will manage projects from initiation through implementation, ensuring successful delivery on schedule, within budget, and according to quality expectations.
Key Responsibilities
- Lead project planning and execution from initiation through completion.
- Manage cross-functional and multifunctional project teams across business and engineering organizations.
- Develop and maintain project charters, schedules, plans, budgets, communications, metrics, and reporting.
- Establish project scope, ways of working, milestones, and completion dates with stakeholders.
- Coordinate projects through concept, prototype, pilot, implementation, and follow-up stages.
- Monitor project progress, identify risks/issues, and communicate impacts to appropriate stakeholders.
- Recommend solutions and alternatives to resolve project challenges.
- Lead change management and support timely decision-making.
- Develop detailed project schedules reflecting scope, dependencies, timelines, costs, and affected functions.
- Use professional project management tools and techniques for reporting, tracking, scheduling, and delegation.
- Work closely with Product Owners, Engineering teams, Business Partners, Product Managers, and other stakeholders.
- Manage approximately 2-3 projects concurrently, with an annual volume of approximately 8-10 projects depending on project and Agile sprint cycles.
- Coordinate with distributed teams across the U.S., India, and Slovakia.
Required Qualifications
Education & Experience
- Bachelor's degree from a four-year college or university plus 8+ years of experience, OR
- Master's degree in Engineering, Business, or a related discipline plus 6+ years of experience.
- 6+ years of direct project management experience working with software engineering teams in an Agile software development environment.
- 6+ years of experience managing projects from inception through completion, including leading teams toward alignment.
- Experience leading end-to-end program management within a cross-functional/matrix organization.
- Experience working with cross-functional teams, business partners, and product managers.
- Experience managing large organizational change initiatives.
Technical Skills
Strong experience with project management concepts, including:
Project charters
Project planning and scheduling
Scope definition
Project execution and delivery
Risk/issue management
Experience with ticketing/project management systems such as Jira, Microsoft Azure/Azure DevOps, or similar tools.
2+ years of experience with Azure DevOps (formerly VSTS) and Confluence.
Advanced proficiency with:
Microsoft Excel
Microsoft PowerPoint
Microsoft Project
Strategic thinking, alignment, and direction-setting capabilities.
Preferred Qualifications
- Certified Scrum Master (CSM)
- PMP Certification
- Change Management Certification
- Six Sigma Black Belt
- Scrum Master experience in addition to project/program management experience
- Experience working within large enterprise organizations
- Experience with eCommerce applications/projects
- 2+ years of Power BI experience
- Experience working with Agile software development teams
Key Soft Skills
- Excellent interpersonal and stakeholder management skills.
- Strong project management and team leadership abilities.
- Excellent written, verbal, communication, and presentation skills.
- Strong analytical and organizational skills.
- Ability to manage multiple priorities and projects effectively.
- Ability to influence stakeholders and drive alignment across teams.
- Ability to handle sensitive issues and work effectively with stakeholders at multiple organizational levels.
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Last Updated: May 6th, 2026
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