Project/Program Manager IT 3

The individual will facilitate Agile ceremonies, drive work decomposition, backlog refinement and prioritization in Azure DevOps, manage dependencies and milestones, coordinate stakeholder communications, and help ensure delivery commitments are met. • Partner with Product Managers, Product Owners, and technical teams to decompose and prioritize work in Azure DevOps, ensuring a healthy, execution-ready backlog aligned to delivery commitments.

Job Title: Project/Program Manager IT 3
Location: Chicago, IL, Dallas, TX, Peoria, IL
Job Type: W2 Contract
Expected hours per week: 40 hours per week
Schedule: Hybrid
Pay Range: $55-63 per hour
Job Description:
Position’s Contributions to Work Group:
•  Focusing on eCommerce
•  This role serves as a hybrid Project Manager and Scrum Master supporting delivery teams across the Cat Dealer ERP transformation program.
•  The individual will facilitate Agile ceremonies, drive work decomposition, backlog refinement and prioritization in Azure DevOps, manage dependencies and milestones, coordinate stakeholder communications, and help ensure delivery commitments are met.
•  The role is critical to maintaining alignment across teams, improving delivery predictability, and providing transparency into program progress, risks, and outcomes.
•  Enable delivery across complex, enterprise-scale workstreams including release planning, readiness, coordination, and execution activities.
•  Your contribution will include driving transparency through dashboards, fostering collaboration across cross-functional teams, and supporting continuous improvement to deliver high-quality ERP capabilities on time and within scope.
Typical task breakdown:
•  Focusing on eCommerce
•  Facilitate Agile ceremonies including Daily Standups, Sprint Planning, Backlog Refinement, Sprint Reviews, and Retrospectives.
•  Coach teams on Agile principles, Scrum practices, and continuous improvement.
•  Partner with Product Managers, Product Owners, and technical teams to decompose and prioritize work in Azure DevOps, ensuring a healthy, execution-ready backlog aligned to delivery commitments.
•  Ensure user stories, acceptance criteria, estimates, and dependencies are clearly defined and understood.
•  Remove impediments, resolve blockers, and escalate risks and issues as needed.
•  Coordinate execution across multiple teams and workstreams to drive alignment and delivery predictability.
•  Facilitate cross-team dependency identification, management, and resolution.
•  Support Program Increment (PI) Planning, sprint planning, and release planning activities.
•  Manage and track project milestones, delivery commitments, risks, assumptions, issues, and dependencies.
•  Coordinate release readiness activities, deployment planning, and execution support across teams.
•  Develop and maintain Azure DevOps dashboards, metrics, and reporting to provide visibility into progress, risks, and outcomes.
•  Prepare and communicate delivery status, milestones, risks, and key decisions to stakeholders and leadership.
•  Foster collaboration, accountability, and effective communication across business, product, engineering, and vendor teams.
•  Drive adherence to Agile standards, delivery best practices, and continuous improvement initiatives to ensure successful delivery of ERP capabilities.
 No degree, they must have 8+ years exp as a PM/ Scrum master exp 5 year exp
•  Degree ( preferred), they must have 5+ years exp as PM/ Scrum master exp 3+ year.
 
Required Technical Skills
•  Experience focusing on eCommerce.
•  Azure DevOps expertise, including backlog management, work item decomposition, sprint planning, tracking, dashboards, and reporting
•  Strong Agile and Scrum knowledge with experience facilitating Agile ceremonies and coaching teams. SAFe experience a plus.
•  Project and program management experience, including milestone tracking, dependency management, RAID management, and stakeholder communications
•  Experience coordinating work across multiple teams and managing delivery against commitments
•  Technical understanding of the software product development lifecycle and digital product delivery practices
•  Proficiency with Microsoft collaboration tools, including Teams, SharePoint, and Microsoft 365
•  Miro experience
 
Soft Skills
•  Excellent communication
•  Strong facilitation and meeting leadership skills
•  Relationship building and stakeholder management
•  Cross-functional collaboration
•  Servant leadership mindset
•  Conflict resolution and negotiation
•  Organizational and prioritization skills
•  Critical thinking and problem solving
•  Ability to build alignment and gain buy-in
•  Results oriented and outcome driven

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