Project Manager (Water/Wastewater Treatment)

Note: This profile provides a market aligned view of this job's typical core requirements, informed by Korn Ferry's Success Profile methodology, and will evolve over time.

A seasoned engineering professional with demonstrated technical expertise aligned to professional accreditation standards. Independently leads the design, planning, management and delivery of engineering projects, ensuring technical accuracy and compliance. Delivers high-quality, client-focused technical solutions across civil projects such as roads, railroads, airports, bridges, dams, water and sewage systems, irrigation systems and power plants. Contributes to feasibility studies, risk analysis, and pricing, ensuring compliance and technical accuracy. Supports the technical development of the team, builds commercial awareness, strengthens client relationships through consistent delivery and leadership, and contributes to winning work through client engagement and involvement in bids and tenders.

Responsibilities

Responsibilities describe the typical accountabilities and scope of work for this job, while recognising that individual objectives are set with the manager and may vary over time.

• Client & Customer Management (External): Manage relationships with small clients while also helping senior colleagues manage relationships with larger key clients and customers.
• Community of Practice Management: Participate actively in a community of practice in a defined area of expertise or consulting to build own expertise.
• Contract Management: Deliver required outcomes by managing day-to-day relationships with contract service providers while working within an established contract management plan.
• Engineering Inspections: Carry out inspections to evaluate the quality of engineering works and/or the integrity of existing installations or structures, and specify the remedial works needed to ensure conformance with specifications and regulatory requirements.
• Engineering Solutions Design: Design engineering solutions and the associated validation process to enable the realization of a design brief (for example, in terms of functionality, performance, aesthetics, and cost) that conform to organizational and/or regulatory standards.
• Engineering Standards Specification: Contribute to the analysis of information, the drafting of engineering standards and specifications, and the evaluation of the effectiveness of those standards within own engineering discipline to inform engineering work in the organization and/or of its suppliers, contractors, and consultants.
• Health, Safety, and Environment: Follow the organization''s health, safety, and environment (HSE) policies, procedures, and mandatory instructions to identify and mitigate environmental risks and risks to the well-being of self and others in the workplace. Identify patterns of risky behavior within the team and take appropriate action to resolve them, escalating serious issues as appropriate.
• Improvement/Innovation: Identify shortcomings in existing processes, systems, and procedures, and use established change management programs to address them.
• Personal Capability Building: Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
• Product and Solution Development: Define and deliver products and services that meet customer needs by selecting the best possible approaches available within established systems.
• Project Management: Deliver small- or medium-scale projects while working within an established program management plan.
• Request for Bid Solicitation/Proposal/Tender Response: Gather information and resources, draft and complete proposals, and fulfill all process requirements (in terms of deadlines, documentation, etc.) in response to bid solicitations, request for proposal, and request for tender to create the best chance of being awarded the contract.

Competencies

Competencies describe the observable behaviours that differentiate effective performance in this job and guide expectations, feedback, and development discussions.

• Collaborates - Builds partnerships and works collaboratively with others to meet shared objectives. For example, readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others'' ideas and input.
• Communicates Effectively - Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.
• Customer Focus - Builds strong customer relationships and delivers customer-centric solutions. For example, digs deeply into customer feedback and drives the innovations that can enable the organization to better meet customers'' future needs. Frequently adjusts approach to ensure customer needs are met and to improve service.
• Decision Quality - Makes good and timely decisions that keep the organization moving forward. For example, consistently demonstrates strong judgment; may be sought out by others for expertise and guidance. Takes smart, independent action in urgent and non-routine situations, knows when to escalate for others'' involvement.
• Ensures Accountability - Holds self and others accountable to meet commitments. For example, measures and tracks team''s and own performance, and helps the team learn from success, failure, and feedback. Adheres to, and enforces, goals, policies, and procedures.
• Manages Complexity - Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.
• Optimizes Work Processes - Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, pursues, explores, and develops ways to ensure own work is as effective as possible within all relevant processes. Shares an analysis of process problems with stakeholders; discusses how to resolve the issue.
• Plans and Aligns - Plans and prioritizes work to meet commitments aligned with organizational goals. For example, strengthens alignment and coordination between own work and others'', providing well-sequenced activities and exact time frames. Foresees and resolves many potential bottlenecks and delays.
• Resourcefulness - Secures and deploys resources effectively and efficiently. For example, seeks best approaches to conserve resources and minimize waste. Consistently finds creative approaches and workarounds to get the work done with very constrained resources, skillfully matching the types of resources to the specific challenge.

Skills

Skills reflect the technical, professional, and functional capabilities required to perform the job effectively at the expected level, and guide assessment and development.

• Analyze Current State/AS-IS State - Works at an advanced level to understand business context, needs, rules, and architecture, as well as organizational structure, cultures, capabilities, and processes to document the current state of processes and the business. Typically works independently and provides guidance.
• Commercial Acumen - Works at an advanced level to use understanding of the business environment and objectives in developing solutions. Typically works independently and provides guidance.
• Customer-Focused Approach - Works with full competence to orient the organization around delivering to the key needs of customers. Typically works without supervision and may provide technical guidance.
• Data Collection and Analysis - Engineering - Works at an advanced level to collect, process, and analyze engineering data to support design, development, and operational efficiency. Typically works independently and provides guidance.
• Data Management Techniques - Engineering - Works at an advanced level to collect, organize, analyze, and interpret technical data from diverse sources to support the design, development, and implementation of engineering solutions. Typically works independently and provides guidance.
• Define Future State/TO-BE State - Works at an advanced level to envision and document the future state of processes and products by identifying the solution scope, potential value of the future state, and the changes to the process, products, organization infrastructure, capabilities, and technology necessary to achieve the desired future state. Typically works independently and provides guidance.
• Document and Model User Requirements - Works at an advanced level to utilize the appropriate modeling tool(s) to diagram the requirements from data and state changes, process and process improvements, as well as use cases and user stories. Typically works independently and provides guidance.
• Engineering Build - Works at an advanced level to build engineering solutions. Typically works independently and provides guidance.
• Engineering Design - Works at an advanced level to apply appropriate method, tools, processes and software to execute engineering design activities. Typically works independently and provides guidance.
• Engineering Development - Works at an advanced level to apply appropriate method, tools, processes and software to achieve engineering development outcomes. Typically works independently and provides guidance.
• Engineering Implementation - Works at an advanced level to implement, evaluate and refine engineering design outcomes. Typically works independently and provides guidance.
• Engineering Specification - Works at an advanced level to produce technical engineering specifications and related materials. Typically works independently and provides guidance.
• Engineering Standards and Compliance - Works at an advanced level to ensure adherence to engineering standards and compliance within interdisciplinary engineering projects. Typically works independently and provides guidance.
• Engineering Technical Operations Support - Works at an advanced level to identify, diagnose and resolve operational problems through the development of engineering outcomes. Typically works independently and provides guidance.
• Engineering Technical Practices - Works at an advanced level to integrate diverse engineering technical practices. Typically works independently and provides guidance.
• Engineering Technology - Works at an advanced level to exploit new and advancing technology to create engineering outcomes. Typically works independently and provides guidance.
• Engineering Testing - Works at an advanced level to test, evaluate and replan engineering outcomes. Typically works independently and provides guidance.
• Health and Safety - Works at an advanced level to manage and apply safe systems of work. Typically works independently and provides guidance.
• Negotiation - Works with full competence to obtain consensus between two or more parties who may have different interests, for the benefit of the organization. Typically works without supervision and may provide technical guidance.
• Project Cost and Budget Management - Works at an advanced level to estimate and manage the effort and finances to complete the work within budget. Typically works independently and provides guidance.
• Project Schedule Management - Works at an advanced level to identify, sequence, and resource project schedules for timely completion. Typically works independently and provides guidance.
• Risk Management Techniques - Works with full competence to identify, assess, prioritize and manage risks. Typically works without supervision and may provide technical guidance.
• Systems and Tools - Engineering - Works at an advanced level to effectively utilize and apply a variety of engineering software, hardware, and methodologies to solve complex technical problems across various engineering disciplines. Typically works independently and provides guidance.
• Validate Requirements - Works at an advanced level to identify assumptions in order to manage risk, assess the success with measurable evaluation criteria, and evaluate alignment of requirements with solution scope to support value delivery. Typically works independently and provides guidance.

Education

• Bachelor''s Degree or Equivalent Level

Experience

• General Experience: Substantial general work experience together with comprehensive job related experience in own area of expertise to fully competent level. (Over 6 years to 10 years)
• Managerial Experience: Experience of general supervision of more junior colleagues (7 to 12 months)

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