REQUIRED EXPERIENCE:
Program Execution & Delivery
Own the integrated program plan across all active and sequenced tracks. Maintain schedule accuracy, dependency mapping, and critical path visibility.
Drive iteration planning, execution tracking, and completion reviews for each 2-week iteration cycle. Ensure work entering each iteration has met defined readiness criteria.
Enforce the Structured Iterative delivery model — phases, gates, and change control. Prevent the program from reverting to ad hoc or unstructured execution patterns.
Lead the re-baselining effort: establish velocity baselines from the first 2–3 iterations, validate the integrated schedule against actual throughput, and recommend date adjustments with supporting data.
Monitor and manage track sequencing: ensure sequenced tracks do not enter build until predecessor tracks meet defined exit criteria.
Own change control: ensure all mid-build requirement changes are documented, impact-assessed, and approved before integration into the next iteration.
Cross-Track Coordination & Dependency Management
Run the weekly cross-track program sync to identify and resolve inter-track dependencies, resource conflicts, and scheduling risks.
Maintain an integrated dependency map across all tracks and surface conflicts proactively — before they become blockers.
Coordinate with Solution Architects and Lead Developers to ensure technical dependencies (shared components, APIs, data flows) are sequenced correctly.
Align business-side and technology-side PMs to ensure consistent planning, communication, and status reporting.
Governance & Escalation
Own the SteerCo process end-to-end: agenda development, pre-read distribution (48 hours prior), meeting facilitation, decision capture, and follow-up tracking. The SteerCo is structured as a decision forum — not a status review.
Prepare and present at the bi-weekly Delivery Leadership Review — covering program health, velocity trends, quality metrics, risks, and resource issues.
Own the program-level Risk / Issue / Action log. Ensure risks are identified early, escalated with impact assessments and recommendations, and driven to resolution.
Define and enforce escalation paths: track-level → program-level → delivery leadership → SteerCo, with clear timelines and ownership at each level.
Distributed Team Management
Manage the operating rhythm across US-based and India-based teams. Ensure the guided execution model is functioning: US leads complex work, India executes well-defined tasks under US leadership.
Ensure daily handoff processes are effective between US and India teams — morning standups, blocker resolution, code review follow-ups.
Monitor the quality and throughput of offshore delivery. Partner with Lead Developers and Solution Architects to ensure work assignments match team capability.
Identify and address distributed team inefficiencies — communication gaps, timezone friction, unclear ownership — before they impact delivery.
Stakeholder Communication & Reporting
Serve as the primary point of contact for program delivery status across business and technology stakeholders.
Produce weekly and bi-weekly program status reports — clear, concise, and executive-ready.
Partner with the Business PM to align business readiness, UAT coordination, and stakeholder communication.
Build and maintain program dashboards covering velocity, quality, risk, and milestone tracking.
JOB TITLE: Project Manager
JOB LOCATION: Springfield, MA Hybrid
WAGE RANGE*: 85 - 89/ hour must be W2
JOB NUMBER: 37355520
JOB DESCRIPTION
Owning the integrated program plan across all tracks — schedule, dependencies, milestones, and critical path
Driving the daily and weekly execution cadence — standups, iteration planning, demos, retrospectives
Enforcing entry/exit gates between delivery phases — no development starts without readiness criteria being met
Managing cross-track dependencies and sequencing — ensuring parallel and sequenced tracks do not destabilize each other
Owning the SteerCo agenda, pre-read, and follow-up — ensuring the steering committee is a decision engine, not a status meeting
Driving the re-baselining effort — establishing velocity baselines and validating the target delivery date within the first 90 days
Owning risk, issue, and action management — surfacing problems early, escalating with recommendations, and driving resolution
Managing the operating rhythm across US-based and India-based teams — including enforcing the guided execution model for offshore delivery
Partnering with the Business Sponsor (acting Product Owner) to ensure decisions are made, documented, and translated into stable requirements
Preparing executive-ready reporting — program status, quality metrics, velocity trends, risk dashboards — for delivery leadership and senior stakeholders
Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities
* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.