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Project Manager - Signage & Wayfinding, Hybrid, Pittsburgh PA

Highmark Inc

  • Pittsburgh, PA
  • 6 days ago

    Highlights

    Serve as the primary signage and wayfinding project liaison between CRES Project Management, consultants, vendors, facility leaders, end users, and jurisdictional authorities to ensure project expectations, roles, timelines, and deliverables are clearly understood. Working with internal and external partners, this position maintains signage and wayfinding systems that help staff, patients, and visitors navigate AHN facilities, with a minimum of three days per week on-site at a hospital-based CRES office.
    Highmark Inc

    Numbers & Facts

    LocationPittsburgh, PA
    IndustryHealthcare Services
    Company Size1,000 to 1,499 employees
    Year Founded1996
    Websitehttps://www.highmark.com/hmk2/index.shtml

    Description

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    Facilities Management & Real Estate

    Project Manager - Signage & Wayfinding, Hybrid, Pittsburgh PA

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    Project Manager - Signage & Wayfinding, Hybrid, Pittsburgh PA

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    2 Allegheny Center, Pittsburgh PA 15212, United States

    Company :

    Allegheny Health Network

    Job Description :

    GENERAL OVERVIEW:

    This position supports construction and facility projects by maintaining AHN Signage Standards throughout new and existing AHN spaces. The role plans and coordinates informational, directional, and regulatory signage to ensure accuracy, regulatory compliance, brand alignment, and quality. Working with internal and external partners, this position maintains signage and wayfinding systems that help staff, patients, and visitors navigate AHN facilities, with a minimum of three days per week on-site at a hospital-based CRES office.

    ESSENTIAL RESPONSIBILITIES

    • Serve as the primary signage and wayfinding project liaison between CRES Project Management, consultants, vendors, facility leaders, end users, and jurisdictional authorities to ensure project expectations, roles, timelines, and deliverables are clearly understood. (20%)

    • Manage signage scope from project initiation through closeout, including budgets, schedules, consultant coordination, vendor quotes, purchase order coordination, shop drawing review, installation oversight, and final as-built documentation. (15%)

    • Review signage planning packages, site conditions, and project deliverables for accuracy, code compliance, AHN Signage Standards, brand alignment, and quality expectations. (15%)

    • Coordinate with internal teams, including Interiors, CRES pillars, facilities, and project site support teams, to align signage placement, architectural wayfinding components, construction logistics, and project communications. (10%)

    • Plan and manage small signage projects, hospital and clinic signage audits, and related improvement initiatives that enhance navigation, branding, staff support, patient experience, and visitor experience across the network. (10%)

    • Maintain signage installation schedules, micro schedules, milestone tracking, and timely communication of risks, disruptions, shutdowns, fire risks, emergency response considerations, and egress impacts. (10%)

    • Support process improvement by identifying opportunities to strengthen signage workflows, contributing to standard operating procedures, assisting with AHN Signage Playbook updates, and staying informed on industry trends and best practices. (10%)

    • Demonstrate strong teamwork, accountability, reliability, leadership, and professionalism by participating in CRES meetings and events, building positive relationships, supporting shared objectives, and protecting CRES's reputation. (10%)

    • Other duties as assigned or requested.

    QUALIFICATIONS:

    Required

    • 2 years of experience with Architecture, Engineering, and Construction industry

    Preferred

    • Bachelors degree with Architecture, Engineering, Planning, Marketing, Communications

    SKILLS:

    • Knowledge of signage manufacturing and wayfinding preferred

    • Demonstrated experience with project management software, including e-Builder and Smartsheet

    • Demonstrated experience with Adobe Suite; Illustrator preferred

    • Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint

    • Willingness and ability to learn new software applications

    • Knowledge of ADA signage regulations and standards

    • Excellent written and verbal communication skills

    • Exceptional organizational skills and attention to detail

    • Strong team-oriented approach with a positive and collaborative work style; ability to manage multiple priorities and deadlines; ability to work on-site at least three days per week at a hospital-based CRES office.

    Additional Employment Requirements:

    • Driver"s License

    Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

    Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

    As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.

    Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

    Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

    California Consumer Privacy Act Employees, Contractors, and Applicants Notice

    Recruitment Fraud Alert

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    Job Details

    • Job category Facilities Management & Real Estate
    • Position Type Full Time
    • Posted 10/05/2026
    • Location(s) 2 Allegheny Center, Pittsburgh PA 15212, United States
    • Line of Business
    • Entity
    • Recruiter
    • Hiring Manager
    • Experience Level
    • Job Family Facilities-AHN
    • Req ID J288216

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    Highmark Health is an independent licensee of the Blue Cross Blue Shield Association.

    Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

    We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

    We provide reasonable accommodations to applicants with disabilities or who require accommodations for sincerely held religious beliefs or for known limitations related to pregnancy, childbirth, or related medical conditions. If you need an accommodation, please contact HRServices@highmarkhealth.org. This email is exclusively for accommodation requests under applicable laws.

    2026 Highmark Health. All Rights Reserved.

    About Company

    Highmark provides millions of people with the security of quality health insurance

    Our history of helping families and companies with their health insurance needs dates to the 1930s, when our predecessor companies were established to help Pennsylvania's residents pay for health care.

    Highmark was created in 1996 by the consolidation of two Pennsylvania licensees of the Blue Cross and Blue Shield Association — Pennsylvania Blue Shield (now Highmark Blue Shield) and Blue Cross of Western Pennsylvania (now Highmark Blue Cross Blue Shield). We are now one of the largest health insurers in the United States.

    Highmark's officers and board of directors set the company's strategic direction and corporate policies. They are guided by our mission, vision and values.

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