Project Manager - ServiceNow

Must Have Technical/Functional Skills:

Owns delivery coordination for their hub. Single point of contact to the Architect for resourcing,

scheduling and escalation. Accountable for SLA adherence and utilization reporting.

TECHNICAL SKILLS

• ServiceNow project delivery scoping and coordination
• Risk and issue management
• Agile delivery execution
• Capacity Planning, Sprint and backlog management
• ServiceNow PPM, PMO and reporting tools

BEHAVIOURS

Stakeholder mgmt across TCS and ServiceNow

Escalation handling and conflict resolution

Onboarding coordination for new TCS resources

CERTIFICATIONS: PMP or equivalent · CSA preferred · Agile certified

Salary Range: $150,000 - $210,000 a year