Project Manager

Project Manager

San Mateo, CA (onsite)

12 months plus

Scope of Work

Overview

The expected tasks and deliverables for the selected project manager(s) are described below. The project manager will be responsible for:

• Managing County project team
• Maintaining and managing the implementation of of systems associated with an assigned project

and in accordance with a project plan

• Working with vendor's project team, coordinating and aligning the work, managing the issues

and risks, and reviewing deliverables• Ensuring project management, training and communication are effective (and adjusted

accordingly if goals are not met)

• Reviewing and approving staffing changes of the vendor in consultation with County staff
• Serving as consultant to the project sponsor and/or team members as requested
• Escalating issues and facilitating decision processes in connection with any assigned project
• Managing scope, schedule and budget
• Working with County Department subject matter experts to ensure business and technical

requirements are met within the scope of the project.

• Completing a post implementation review, including interviews with a few operating

departments, key project members, and the vendor.

• Reviewing and recommending approval vendor invoices as requested
• Providing hands-on assistance with detailed tasks relating to any assigned project as needed
• Coordinating work of other project team members for work related to:

o Planning

o Design

o Configuration and Development

o Business process documentation

o Testing

o Data conversion and data validation

o Integration testing

o Change management and County readiness

o Training

In addition to the foregoing, the selected project manager(s) will be expected to execute the tasks and provide the deliverables described below. The specific deliverables described below represent ongoing categories of work to be accomplished over the course of any assigned project.

1. Project Plan updates: The selected project manager will be responsible for working with vendor project manager(s), make updates to the project plan as appropriate. Updates include recording current status on a regular basis, providing more specificity of tasks on a 90-day rolling forward basis. The project manager will also maintain executive dashboard status as reflected in the project plan.

2. Manage project scope, schedule, budget: The selected project manager(s) will be responsible for following standard industry IT project management practices and for carefully managing the project scope, schedule and budget to deliver a quality system and efficient business processes to the County on schedule and in budget. This will require the project manager to carefully manage the relationship with the vendor who is responsible for most of the key deliverables to meet this objective. County project team roles vary depending on the project activity, sometimes the role supports the work, other times the County is responsible for the activity. The project manager will help guide the team while influencing the success of the associated vendor and their ability to deliver.

3. Manage County project team and County assigned project activities: The selected project manager will be responsible for providing expert guidance, mentor team members and coordinate the work of County team members for each stage of the project.

4. Effectively Navigate Implementation/Integration Requirements: The selected project manager(s) can demonstrate fluency in selected software and associated platforms. The selected project manager shall also engage with the County's requirement to integrate chosen software systems with other County software systems. Implementation and integration work shall be performed in a manner to ensure accurate and transparent transfer of data between County systems.

5. Coordinate with vendor on project activities (e.g., planning, testing, deployment) The selected project manager(s) will be responsible for proactively working to plan the approach, strategies and specific tasks needed to be accomplished for work to be done by both the vendor and/or the County project team. The selected project manager(s) will be responsible for prioritizing and managing to the cope and schedule, maintaining rigor on change request review procedures, setting expectations up front for the format and content of documentation and deliverables and reviewing vendor deliverables.

6. Issue and Risk Management: The selected project manager(s) will be responsible for managing the issues log, review and assigning resources for issue resolution; assessing risks, developing risk mitigation strategies; escalating risks and issues to the County Project Sponsor, and following through and facilitating decision process.

7. Working with Stakeholders: This project requires the project manager(s) to coordinate numerous interactions with the various County stakeholders to address concerns, manage expectations, facilitate decisions and acceptance of business process and system design.

8. Coordinate with County Departments: The project manager(s) will coordinate project activities requiring Department involvement to ensure Department resources are available to perform tasks related to integration testing, data validation, end user testing and training to ultimately get their acceptance prior to Go Live.

9. Manage project quality: The project manager(s) is responsible for ensuring project quality. This includes a number of aspects of quality: validating with testing that the system and custom development items work and meet the business requirements, validating that vendor deliverables meet the standards described in their contract scope of work, and other aspects of project quality needed to make this project successful.

10. Provide expert guidance for sub-project work: The project manager(s) will be expected to bring a wealth of experience to provide strategy guidance to the team. The project manager will help team members and coordinate the work of team leads and team members for work related to:

• Design
• Testing
• Configuration and Development
• Business process documentation
• Data conversions and data validation
• Integration testing
• Change management and County readiness.
• Training
• Cutover planning, preparation and actual cutover
• Post-production support

11. Status Reporting and Project Documentation: The project manager(s) must report status on a regular basis through a number of types of status and project documentation, for example: project plans, dashboard reports, issue statements/decision papers, issue logs, testing results reporting, and risk mitigation plans.

Pay Transparency: "The expected pay range for this position is $75.00-$85.00 per hour. Final compensation will be determined based on experience, skills, and qualifications. Non-exempt employees are eligible for overtime. Full-time employees are eligible to select from different benefits packages. Packages may include medical, 401(k) without employer match. Paid Sick leave is provided based on state or local laws."