Work collaboratively with development team, Create, manage and track project vehicles, including, but not limited to: o Project schedules o Detailed project plans o Project scope statements o Cost estimates o Resource plans o Risk and issues logs o Status reports Tailor project management, development and support processes to meet the needs of individual (new and/or ongoing) projects. Manage Training and Change Management project activities for multiple projects across all project phases, including initiation, planning, execution, monitoring, control and closure.
Numbers & Facts
Location
San Bruno, California
Description
TITLE: Project Manager LOCATION: San Bruno, CA DURATION: 6+ months Rate: DOEResponsibilities:
Coordinate and support monthly change operations, including intake evaluation of training requests
Continuously own and improve the monthly change process, including ownership/admin of team collaboration systems and process improvements
Lead regular team status meetings and provide updates
Manage internal team members and cross-functional owners for successful launch announcements, with the objective of improving customer satisfaction and quality of service
Support one-off projects/programs with issues, managing timelines, etc.
Provide analysis, recommendations, requirements, and coordinate implementation of team systems
Continuously own and improve the monthly change process, including ownership/admin of team collaboration systems and process improvements
Create new processes to ensure delivery effectiveness
Track team project deadlines and timelines
Work with vendors to ensure timely delivery of training assets
Ensure team members can utilize the project management system and we are tracking our deliverables for reporting purposes
Manage Training and Change Management project activities for multiple projects across all project phases, including initiation, planning, execution, monitoring, control and closure.
Work collaboratively with development team,
Create, manage and track project vehicles, including, but not limited to: o Project schedules o Detailed project plans o Project scope statements o Cost estimates o Resource plans o Risk and issues logs o Status reports
Tailor project management, development and support processes to meet the needs of individual (new and/or ongoing) projects.
Communicate and collaborate with internal and external customers as needed in regards to project deliverables including managing expectations, presenting and interfacing with sponsors.
Make decisions and communicate trade-offs and risks; drive key decisions across projects.
Make recommendations to management about schedules, prioritization and resource allocation with input from team members.
Provide ongoing project plan/status reporting for use by account managers, clients and management.
Provide input into strategic planning and asset creation processes.
Manage resource planning and organizational capacity planning.
Qualifications:
3+ year of experience as a project manager in a dedicated role in a training function
Experience working with a Learning Management System (LMS)
Experience managing multiple dependencies in project and program delivery
Ability to work within ambiguity and change direction quickly
Experience with Hive project management software preferred
Ability to adjust and set priorities to meet deadlines.