Project Manager - Salesforce

TechDigital

  • Seattle, WA
  • Today

    Highlights

    Knowledge on experience with Salesforce Development & good to have Salesforce engineering experience (Apex, SOQL/SOSL, Visualforce, Lightning Web Components, Flows). Experience in Managing service cloud projects specifically Service cloud Voice features and delivered to client successfully.

    Numbers & Facts

    LocationSeattle, WA
    IndustryOther/Not Classified
    Company Size100 to 499 employees

    Description

    Project Manager with Salesforce Service Cloud experience
    Salesforce [Primary : Service cloud space]
    • Minimum 10+ years of Salesforce experience with strong leadership and influence skills
    • Experience in Managing service cloud projects specifically Service cloud Voice features and delivered to client successfully. At least, one project in Service cloud Voice is a must
    • Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
    • Develop full-scale project plans and associated communication documents.
    • Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
    • Estimate the resources and participants needed to achieve project goals.
    • Set and continually manage project expectations with team members and other stakeholders.
    • Plan and schedule project timelines and milestones using appropriate tools.
    • Identify and manage project dependencies and critical path.
    • Track project milestones and deliverables.
    • Develop and deliver progress reports, proposals, requirements documentation, and presentations
    • Knowledge on experience with Salesforce Development & good to have Salesforce engineering experience (Apex, SOQL/SOSL, Visualforce, Lightning Web Components, Flows).
    Salesforce Project Manager Requirements & Skills
    • Proven experience as a Salesforce Project Manager or similar role.
    • Strong understanding of Salesforce platform and its functionalities.
    • Excellent project management skills, including managing large, complex projects.
    • Experience in Agile methodologies and project management tools.
    • Strong interpersonal and negotiation skills.
    • Ability to lead and motivate cross-functional teams.
    • Bachelor's degree in computer science, Business, or related field; PMP certification is a plus
    • Strong analytical and problem-solving abilities.

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