Project manager [roofing/siding]

Department: Production

Reports to: Operations Manager

Supports: Production Team and Office Manager and Sales Manager

Positions Under Direct Supervision: Installers, Subcontractors.

Company Mission Statement:

Our company is in business to improve the lives of our customers by providing the highest quality products and workmanship and creating the best possible experience for them. Our company is also in business to improve the lives of our employees by providing personal and financial growth opportunities for them and creating long-term growth, profitability and stability for our company.

Company Vision Statement:

We will strive to become a World Class Company by:

1. Consistently satisfying our customers.

2. Providing growth opportunities for our employees.

3. Encouraging employee leadership.

4. Rewarding employees for outstanding performance.

5. Being a leader in our industry.

6. Being consistently profitable.

7. Making the world a better place because our company exists.

Our Core Values

What we stand for...

-Do first rate quality work and stand behind it

-Treat others as you would want to be treated ...do the right thing

-Communicate clearly

-Be fair and honest

-Seeking continual improvement

-Make a decent profit decently

 Project Manager / Production Manager – Residential Exterior Construction
Lehigh Gap Exteriors — Walnutport, PA

First — Read This Carefully

--This is not a desk job.
--This is not a superintendent role.
--This is not a “put out fires” job.

--This position is for someone who takes ownership of results.

At Lehigh Gap Exteriors, a Project Manager is responsible for:

• customer experience
• subcontractor performance
• job profitability
• and installation quality

You will not be judged on how busy you are. You will be judged on:

• whether jobs go smoothly
• whether customers are happy
• whether crews are prepared
• and whether jobs finish clean and paid.

If you prefer reacting to problems instead of preventing them, this will be a frustrating job.

If you naturally plan ahead, hold people accountable, and fix broken processes — you will thrive here.

What Success Looks Like (Behavior Expectations)

A successful Project Manager here naturally:

--Plans Before the Job Exists

--You believe installation day is for execution, not figuring things out.

--You review contracts, measurements, materials, scope, and logistics before crews ever arrive.
--You catch missing details early.
--You push back on incomplete jobs instead of “making it work.”

--You are uncomfortable sending a crew to a job you wouldn’t personally work on.

2. Prevents Problems Instead of Solving Them

You don’t wait for callbacks You:

• verify measurements
• confirm materials
• review scope with installers
• identify risks ahead of time

When something goes wrong, your first question is not “who messed up?”
It is “what process allowed this?”

3. Holds People Accountable (Without Drama)

You can have direct conversations. You:

• correct installers
• coach subcontractors
• address quality issues immediately
• and document everything

You don’t ignore problems hoping they fix themselves.

You believe clear expectations are respectful.

4. Treats Customer Experience as a Production Metric

You understand that:

--A technically correct job that frustrates a homeowner is still a failed job.

--You communicate proactively, not reactively.

--You return calls.

--You keep homeowners informed.

--You make customers feel safe during the project.

5. Owns Financial Outcomes

You are not just managing construction.

You are managing a business process.

You track:

• job budgets
• change orders
• material usage
• completion status
• and collections

A completed job is not finished until it is closed, documented, and paid.

Daily Operating Reality

You will:

• inspect jobsites
• review every project before installation
• manage multiple crews and subcontractors
• verify materials and scope
• resolve warranty issues quickly
• document all communication and project files
• ensure jobs finish clean and complete
• and coordinate with sales and office staff

Every day you will prioritize preparation, communication, and follow-through

Project manager Daily tasks

You Will Do Well In This Role If You:

• naturally organize chaos
• notice missing details others ignore
• are comfortable enforcing standards
• dislike unfinished tasks
• follow up without being reminded
• take ownership when problems occur
• think in checklists and processes
• prefer systems over improvisation

You Will Struggle If You:

• avoid difficult conversations
• rely on memory instead of documentation
• “figure it out on site”
• hate paperwork
• wait to be told what to do
• blame other departments for problems
• focus only on construction instead of experience

Experience (Important — but Secondary to Behavior)

Helpful background:

• residential remodeling
• roofing, siding, windows, or exterior construction
• superintendent or foreman leadership
• subcontractor coordination
• project scheduling

But we will hire a strong operator over a long resume.

Compensation & Growth

• Salary + performance incentives
• Advancement tied to performance and leadership
• Long-term stability with a growing company
• Training and development provided

Performance is measured by:

• customer satisfaction
• job quality
• efficiency
• and profitability

We are a family owned and operated company that has a Win-Win-Win Philosophy.
--Our Employees Win by having a great work environment of safety, fun, and a bright future.
--Our Customers Win by having the best products installed by the best installers who focus on quality and customer experience.
--Our Company Wins by having wonderful customers and employees that create a sustainable tomorrow.

Company Mission Statement:
Our company is in business to improve the lives of our customers by providing the highest quality products and workmanship and creating the best possible experience for them. Our company is also in business to improve the lives of our employees by providing personal and financial growth opportunities for them and creating long-term growth, profitability and stability for our company.

Company Vision Statement:
We will strive to become a World Class Company by:
1. Consistently satisfying our customers.
2. Providing growth opportunities for our employees.
3. Encouraging employee leadership.
4. Rewarding employees for outstanding performance.
5. Being a leader in our industry.
6. Being consistently profitable.
7. Making the world a better place because our company exists.

Our Core Values
What we stand for...
-Do first rate quality work and stand behind it
-Treat others as you would want to be treated ...do the right thing
-Communicate clearly
-Be fair and honest
-Seeking continual improvement
-Make a decent profit decently